Riverton Aquanauts Swimming Club Privacy Statement

Riverton Aquanauts Swimming Club - (RVA) respects the privacy of all customers and stakeholders. We consider the protection of an individual’s privacy as anintegral part of our commitment with regard to accountability and integrity in all areas. This privacy statement outlines how we deal with your personal information.


Collection of Personal Information
RVA collects information about its customers and stakeholders in the performance of its services and functions and as required by law.
RVA maintains a data base of swimmer’s, parent’s names and squad details. This includes personal information relating to names, addresses and also enquiries made.

Collecting through our Website
Our website allow you to make contact, register or enrol into squads, participate in surveys or provide comments. We collect your email address and sometimes other contact details. We may use your contact details to respond to your feedback and
assist us in communicating with you.

Some of our services e.g., Payrix are delivered and hosted by third parties. These services have their own privacy policies, so when you choose to use these functions, the personal information you provide will be used and stored in accordance with their
privacy policies.

Social Media
RVA uses social media sites such as Facebook, Instagram and Google to share and promote our Club and services. When you communicate with us using these services we may collect your personal information, but we only use it to help us to
communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These sites have their own privacy policies.

Website Analytics
RVA uses a range of tools provided by third parties, including Google and our Internet Service Providers to collect or view website traffic information. These sites have their own privacy policies.


The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to maintain, secure and improve our website and to enhance your experience when using them.

Email addresses, telephone numbers
Collection of email addresses, telephone numbers (mobile and landline), addresses and at times other contact details, for the purpose of contacting you. We use this information for the purposes of contacting you in regard to RVA activities
or services.

Disclosure and use of personal information
Any personal information collected by RVA will only be used for the purpose for which it has been collected, or for a purpose you would reasonably expect in carrying out the RVA activities and functions.
We will only disclose information to third parties in the following circumstances:
- As required by a Court order
- As otherwise required or authorised by law
- In order to complete the purpose or function for which the information was provided
- For collecting any monies outstanding to RVA including contract debt
collection agency
- Otherwise only with the consent, express or implied, of the customer or stakeholder.

Information received by RVA is protected from unauthorised use and disclosure by virtue of specific provisions in the Crimes Act 1914, Public Service Act 1999 and the Public Service Regulations 1999 Storage of personal and financial information RVA is committed to keeping secure the data provided to us. RVA works actively to ensure that information about customers and stakeholders is stored securely and accessed for approved purposes only.

Financial data collected by RVA or our agent Payrix during the purchase of goods or services at RVA complies with the Payment Card Industry Data Security Standard or PCI. This is an information security standard for organisations that take payment
from branded credit cards from the major card schemes. The PCI Standard is administered by the Payment Card Industry Security Standards Council.

Retention of Information
RVA complies with the State Records Act 2000 and retains information in accordance with the above mentioned Act.
Personal Records stored electronically as well as hard copy information held by RVA will be archived securely and disposed of after the appropriate period in accordance with the State Records Act 2000.

Access and Correction to your information
RVA may amend this Privacy Statement from time to time and will place any amendments on their website. This Privacy statement is not intended to nor does it create any contractual rights between RVA and any use of the website.

Should you have any questions about privacy-related matters, please contact rascpresident@gmail.com.

Under the Freedom of Information Act, you have rights to access, correct and protect your personal information.


Thank you

V1 Privacy Policy 2023

SQUAD MEMBERSHIP TERMS AND CONDITIONS
RVA CLUB MEMBERSHIP TERMS AND CONDITIONS


General
• These Membership terms and conditions are subject to change without notice.
• For ongoing (direct debit payments through - Payrix), these Terms and Conditions should be read in conjunction with the Direct Debit Request Service Agreement.
• A pool membership gives access to the areas nominated and paid for at the time of purchase.
• It is the member’s responsibility to disclose in writing any medical circumstance, either past or present, which may affect their ability to safely use the equipment or participate in squad training, and any other activity. There is a medical section when you first enrol. If you need to add a condition that is not specified, please do so.
• It is the member’s responsibility to ensure their membership is current and that their contact details are current.
• Riverton Aquanauts Inc shall not be held liable for any loss, damage or injury suffered or occasioned by a member as a consequence of the entry to the premises of the Riverton or Cannington Leisureplex and/or the use of any facilities, equipment or programs within these premises.

Term of Agreement
• Upfront squad memberships: The term of the membership agreement is as indicated in the declaration section on the membership application form online and in the email confirmation that is sent to the member’s nominated email address.
• Ongoing (direct debit) squad memberships: The initial term of the agreement is 14 days from the date of joining first squad session and continues after the end of this initial term until the squad member terminates the squad membership agreement.

Trial period for New Squad Members
• A three-month trial period applies to all new squad members, starting from the date they are first enrolled in the squad program.
• During this period, the Club reserves the right to terminate a squad member from the squad training program if the member is not deemed a suitable fit based on the values and behaviours outlined in the Club Handbook and the Squad Participation Policy.
• Any decision to cancel squad membership will be supported by a written report from the Head Coach and will be made with approval of the Core Committee.
• If a squad member has their enrolment terminated, then the 30-day notice period will be waived.
• If the squad member is also a RVA Club Member, then the Club Member will be responsible for finding a new swim squad and initiating their membership transfer in Swim Central within 14 days.
• Swimmers may not remain as RVA club members if they have been withdrawn from the squad program.



Fitness to Swim
• Physical and Emotional Fitness: A swimmer must be deemed fit to swim, both physically and emotionally, to ensure their safety and well-being during training. The Head Coach has the discretion to determine whether a swimmer is fit to swim, considering their physical condition and emotional state.
• Injury-Related Absences: If a swimmer misses squad training due to injury, they must be cleared by a qualified healthcare provider to resume training. A supporting medical clearance letter must be provided to the Head Coach before rejoining the squad.

Time Hold (Suspension)
• Time holds are only available for absences relating to illness and injury and supported by a medical certificate.
• A squad time hold suspension request can be submitted in writing to treasurer@rivertonaquanauts.org and a minimum of 7 days’ notice of the time hold must be given.
• One (1) suspension will be allowed per year.
• The minimum period of a time hold is 21 days, and the maximum is 60 days within a calendar year.
• The minimum time hold period of 21 days must be during an active enrolment period. Squad closures over Christmas and April are therefore excluded for the purposes of calculating the 21-day minimum.
• No guarantee will be given that you will automatically return to the same days and squad once your time hold is over. That will be subject to availability.
• Time holds only apply to ongoing (direct debit) squad memberships.
• Squad memberships will be re-activated the day after the suspension ends. For ongoing squad memberships, direct debit payments will resume from the closest fortnightly cycle, pro rata for the active membership period.

Availability of Services
• Riverton Aquanauts Inc has the right to alter or cancel any class, activity, program, and access to the facilities. Every attempt will be made to contact Members for any cancellation.

Unplanned Closures and Events Beyond the Club’s Control
• The Club will not be liable for any cancellation, suspension, delay or reduction of squad sessions where such cancellation or interruption arises from events beyond the Club’s reasonable control.
• Events beyond the Club’s reasonable control include, but are not limited to:
(a) interruption or failure of electricity, gas, water or other essential services;
(b) mechanical, plant or equipment failure (including heat pump, filtration or pool plant failure);
(c) closure of the facility by the venue operator;
(d) emergency works or urgent maintenance;
(e) extreme weather, natural disasters or environmental conditions;
(f) government directions, public health orders or emergency service requirements; or
(g) any other event beyond the reasonable control of the Club.
• Where a session is cancelled or affected due to such circumstances, the Club will not be required to provide a refund, credit or fee reduction unless required to do so by law.
• Nothing in this clause excludes, restricts or modifies any rights a member may have under the Australian Consumer Law.

Swimmer Conditions of Entry to Riverton & Cannington Leisureplex Pools
• To gain access to the Leisureplex pools swimmers must scan or show their Leisureplex aquatic entry pass or Leisureplex membership card each time they enter the facility and at any other time when requested, OR they must pay the pool entry fee for each squad session or club night attended.
• Leisureplex Aquatic Passes to cover pool entry fees must be arranged and paid for directly with the Leisureplex or City of Canning and are required in addition to squad fees and swimmer memberships.
• Where a swimmer loses their Leisureplex Aquatic Pass, it is their responsibility to advise Leisureplex staff immediately. A replacement pass will be charged at the current fee.
• The club periodically checks swimmer scan in & pool entry payment records with squad attendance records and swimmers found to not be paying pool entry fees will be contacted.

Transfers, Refunds and Terminations
• The squad membership is only valid for the person named on the squad membership application form and cannot be transferred or shared.
• Riverton Aquanauts Inc may in its discretion terminate a squad membership that is considered to be in breach of
o Part IV (Council property, public swimming pools, Public Golf Courses and Recreation Facilities) of the City of Canning Consolidated Local Laws, or
o Conditions of Entry in respect of the squad members access to the Riverton or Cannington Leisureplex.
• Applications for squad membership terminations are to be made in writing and can be emailed to treasurer@rivertonaquanauts.org
• To terminate a squad membership agreement, a written notice of 30 days is required.
• Squad fees will remain payable during the notice period, unless waived by approval of the Core Committee. The notice period will only be waived under extenuating circumstances.

Refunds of Riverton Aquanauts Swimming Club Membership (where applicable)
• Riverton Aquanauts will not refund Club Membership Fees under any circumstances.

Attire
• Appropriate dress standards will apply at all times. Shirts/tops and enclosed shoes must be worn where applicable.

Equipment
• All equipment borrowed from Riverton Aquanauts must be used appropriately and returned after use. Equipment damages or faults must be reported immediately.

Squad Changes
• Squad change requests can be made in writing and emailed to headcoach@rivertonaquanauts.org. Availability will be checked before any changes can be made.
• Member details must be always kept up to date.
• Direct debit should refer to the Direct debit request service agreement for applicable conditions and process to initiate change requests.

Missed Sessions
• Credits are not provided for any missed sessions.
• A make-up session may be requested by contacting the Head Coach headcoach@rivertonaquanauts.org , however a medical certificate will be required. These make-up sessions are subject to availability and must be taken within the following 2 weeks of the missed sessions if available.

Upfront Squad Fees
• No refunds or cancellations will be given unless there are extenuating circumstances that will prevent the member from continuing their squad sessions and in the case of illness a medical certificate must be provided.
• Requests must be received in writing and sent to president@rivertonaquanauts.org and approval of requests are at the discretion of Riverton Aquanauts.
• If a request for cancellation is granted, the member is charged to the end of the month following the date of cancellation unless where a medical certificate is provided. Any remaining monies will be refunded, less a $5 administration fee.

Direct Debit
• Direct debit memberships can be terminated at any time, providing that you inform us with at least 30 days notice. This must be in writing to treasurer@rivertonaquanauts.org
• Payments will continue to be deducted during this notification period.
• In the event a direct debit payment fails you will be notified by the club and charged an administrative fee by Payrix.
• Two consecutive failed direct debit payment will result in your squad membership being suspended until the failed payment has been paid. These outstanding payments must be paid by contacting the RVA Treasurer before squad membership is reinstated.
• If there are extenuating circumstances in which the direct debit payments have failed, please contact the Treasurer immediately.

Kidsport
• Riverton Aquanauts will need to receive the money into our bank account and then we will apply the Kidsport amount as a credit for squad fees. If you have any queries in regard to Kidsport or any other Membership enquiries for Riverton Aquanauts Swimming Club, please contact registrar@rivertonaquanuats.org

Privacy Statement
• Riverton Aquanauts Inc. respects the privacy of all our members. We consider the protection of an individual’s privacy as an integral part of our commitment to serve with accountability and integrity in all activities and programs.

Policy on Appropriate Use of Social Media

Introduction
The objective of the Appropriate Use of Social Media Policy is to provided Riverton Aquanauts Swimming Club (RVA) squad members and parents with standards of use as they engage in conversations or interactions using Social Networking Media. Riverton Aquanauts members are representing our Club at all times.

This document is developed using the following principles and guidelines:
A sense of fairness, responsibility and accountability. Swimming Australia Limited Media Policy.

Definitions
Social Media Channels – Blogs, micro-blogs, wikis, social networks, social bookmarking services, user rating services and any other online collaboration, sharing or publishing platform, whether accessed through the web, a mobile device, text messaging, email or any other existing or emerging communications platform.

Some examples are (but not limited to):
-networking sites and apps, e.g. Facebook, My Space, Bebo, Friendster
-video and photo sharing websites and apps eg. Instagram, Flickr, You tube, Blip.TV
-micro blogging and activity stream sites and apps e.g.Twitter, Jaiku, Yammer
-blogs and blogging platforms e.g. Wordpress, Blogger, Tumbler
-forums and discussion boards, Trove Forum, Yahoo! Groups, Google groups
-online encyclopedias e.g.Wikipedia
-online communication tools and apps e.g. Skype, Viper, iMessage, Facetime, HeyTel, SnapChat
-any other websites that allow individual users or companies to use simple publishing tools e.g. Wikis.

Social Media Account – A personalised presence inside a social networking channel, initiated at will by an individual. YouTube, Twitter, Facebook and other social networking channels allow users to sign up for their own social media account, which they can use to collaborate, interact and share content and status updates. When a user communicates through a social media account, their disclosures are identified as coming from the user ID they specify when they sign up for a social media account.

Social Media Disclosures – Blog posts, blog comments, status updates, text messages, posts via email, images, audio recordings, video recordings or any other information made available through a social media channel. Social media disclosures are the actual
communications a user distributes through a social media channel, usually by means of their
social media account.


Copyrights – Copyrights protect the right of an author to control the reproduction and use of any creative expression that has been fixed in tangible form, such as literary works, graphical works, photographic works, audio-visual works, electronic works and musical works. It is illegal to reproduce and use copyrighted material through social media channels without the permission of the copyright owner.

Hosted Content – any text, pictures, audio, video or other information in digital form that is uploaded and resides in the social media account of the author of a social media disclosure.
If you download content off the internet and then upload it to your social media account, you are hosting that content. This distinction is important because it is generally illegal to host
copyrighted content publicly on the internet without first obtaining the permission of the copyright owner.

Social Media
General Use of social media
As you represent Riverton Aquanauts Swimming Club and are their squad members, it is important to understand that any comments or content shared through this medium represents not only you as an individual but also your family, your friends, your school and the Club. These actions and content are permanent – once you have posted online you lose all control of the content and it will stay even though you may have erased and this may
be a problem for you in the future. There is very little security in most of these environments and what you think may be private, most certainly is not.

What is considered appropriate and not appropriate within social media is to understand that whilst social media changes how we communicate, it should not change the way we behave.

If it is inappropriate in your regular life (i.e. you would not be comfortable if your parents saw it!) then it will be inappropriate in an online environment. Before engaging in Social Media (posting a comment, photo etc) consider the impact of your actions on others – would you be comfortable if you were subject to that comment or photo?

It is recommended that swimmers do not post information including photographs, text and/or join “groups” that do not promote a positive behaviour. Remember that the general public,
including news reporters, also have access to these website services. Whilst we are unable to ban members the use of these services, we encourage you to exercise caution.

It is highly recommended that you do not post any personal information including your address or phone number to any on-line site. As a swimmer you are highly visible and people are generally interested in you. Also, use discretion when posting pictures of yourself, your team-mates and friends to the service. Do not allow yourself to be photographed in a compromising position. A photo could be “tagged” to you leaving you with
little control over the content or usage of the photograph.

Riverton Aquanauts Social Media Accounts
Riverton Aquanauts Swimming Club has in place a main Facebook page, as well as an Instagram account, which is openly shared and can be viewed by any person. It’s content is strictly controlled by Admins.

The Club Committee will appoint Committee Members to monitor the Club Social Media Accounts.

Membership of Club Social Media Accounts will be limited to selected Club Committee and Coach/es.

All social media accounts are to be approved by the Committee prior to commencement.

Inappropriate use of Club Social Media accounts may result in cancelled access/membership.

Riverton Aquanauts Swimming Club Rules on Social Media
General Rules
- Permission must be given to take any photo, video or audio of any person.
- Do not post any photo, video or audio of any other person without their permission.
- Use of cameras, mobile phones, laptops and other devices capable of capturing still and moving images is not permitted in change rooms or areas where swimmers are changing before, during or after pool activity.
- Do not misrepresent yourself or pose as another individual or organization;
- Do not engage in any activity that could bring the reputation of Riverton Aquanauts Swimming Club, Swimming Australia, or Swimming WA or the sport of swimming into disrepute.

V1 Social Media 30.03.2023

MEDIA CONSENT FORM

I ( parent/caregiver) hereby consent to the Riverton Aquanauts and its Partners to take or have taken by others, photographs, digital images and/or audio and/or video footage (the images) of
the Swimmer whose membership this is attached to, and to store the images, make copies of the images and publish the images in any form, in whole or in part, and distribute them in any medium including, but not limited to, print media, the Internet, CD-ROM, other multi-media uses or graphic representation, cinematography or video. I consent to the images being used
by the Riverton Aquanauts Swimming Club or provided to others for the following purpose only.

General news or promotion of an event on TV, Radio, or in Newspapers, in trade and journals, and on websites and the internet.

Riverton Aquanauts and its Partners will not undertake to use any images in a way that would cause embarrassment or misrepresent the intent of the swimmer’s participation. I understand
that neither I nor the swimmer will be paid for giving this permission and I hereby waive any claim that I or we may have or may have had for remuneration, residuals, royalties or any other
payment in respect of use of the images.

I agree that Riverton Aquanauts Swimming Club and its Partners shall not be bound to make any use of the images.

V1 Media Consent 30.03.2023

Riverton Aquanauts
Squad Participation Policy


General
• All Swimmers in Junior State, Development, Age State, Performance and UniSwim squads must be a registered/competitive member of Riverton Aquanauts Swimming Club to train with these squad programs. Torpedo squad swimmers may become a club member if they wish (optional).
• Swimmers will be on probation for up to four weeks when they first join a squad.
• Swimmers are required to arrive at training sessions on time.
• Parents/Swimmers are required to report any “niggles” or injuries to the coach prior to training sessions.
• Swimmers attend training with equipment suitable to level (fins, snorkel, pull buoy, kick board and water bottle every session).
• Swimmers should attend training with a positive, willing to learn and respectful attitude.
• Parents to notify or contact Head Coach if there are any concerns with training or issues that have arisen within training sessions.

Squad Attendance and Competition Expectations
• Squad entry criteria and coach expectations can be found on our website
• Performance/UniSwim Squad:
o Attend 5-7 session per week and notify coach for all non-attendance (3 sessions for UniSwim)
o Strong training ethic, consistent attendance & athlete mindset.
o Meet all required training standards including making required time cycles, handling increased workload expectations and maintain focus in pool and dry land sessions
o Demonstrate Club leadership and team spirit
o Commitment to competition swimming, holding Age State

Qualifying times and targeting National Qualifying times, and including:
 Attend club nights and mentor younger swimmers
 Attend targeted meets or notify coach for non-attendance with reason
• Age State Squad:
o Attend 4 session per week and notify coach for all non-attendance
o Strong training ethic, consistent attendance & athlete mindset
o Commitment to competition swimming, targeting Age State

Qualifying times and including:
 Attend club nights and mentor younger swimmers
 Attend targeted meets or notify coach for non-attendance with reason
• Development Squad:
o Attend 3 or 4 session per week and notify coach for all non-attendance
o Commitment to competition swimming
o Encouraged to attend club nights
o Encouraged to attend targeted meets
• Junior State Squad:
o Attend 3 session per week and notify coach for all non-attendance
o Commitment to competition swimming, targeting Junior

State qualifying times
o Encouraged to attend club nights
o Encouraged to attend targeted meets
• Torpedo Squad:
o Attend 1-2 sessions per week
o Competing is optional
o Encouraged to attend club nights when ready
o Encouraged to attend targeted meets when ready
• Swimmers who do not meet the squad attendance and competition expectations as described may be moved to an appropriate squad or lane at the sole discretion of the head coach. This decision would be made for the benefit of all swimmers and is not a form of punishment.
• Attendance for all competitive club members at Club Championships and Club Premierships is COMPULSORY. Club Prems are held in February each year & Club Premierships in March. If there is an extenuating circumstance such as illness, injury or pre-booked interstate family holiday, these must be explained in writing to Head Coach as early as practical. All swimmers will be included in the Club entry unless Head Coach is notified.
• The Friday ‘starts and turns’ sessions are prioritized for competitive pool swimmers. Participation by other swimmers is at Head Coach discretion.
Competition Entry and Event Limits
• The recommended number of events per day per meet is 4–5, unless the swimmer has received prior permission from the Head Coach to enter additional events.
• Swimmers wishing to attend non-target or non-club-sanctioned meets must first obtain Head Coach permission, including agreement on which events to enter.
• This requirement ensures Head Coach oversight of each swimmer’s training and racing load to support athlete development and help prevent physical and mental fatigue, injury or burnout.
• Swimmers who enter more than the recommended number of events, or attend non-sanctioned meets without Head Coach permission, may be asked to scratch from those events.
• Refunds are not usually available for such scratchings, unless due to illness and supported by a medical certificate.
Trial period for New Squad Members
• A three-month trial period applies to all new squad members, starting from the date they are first enrolled in the squad program.
• During this period, the Club reserves the right to terminate a squad member from the squad training program if the member is not deemed a suitable fit based on the values and behaviours outlined in the Club Handbook and the Squad Participation Policy.
• Any decision to cancel squad membership will be supported by a written report from the Head Coach and will be made with approval of the Core Committee.
• If a squad member has their enrolment terminated, then the 30-day notice period will be waived.
• If the squad member is also a RVA Club Member, then the Club Member will be responsible for finding a new swim squad and initiating their membership transfer in Swim Central within 14 days.
• Swimmers may not remain as RVA club members if they have been withdrawn from the squad program.

Fitness to Swim
• Physical and Emotional Fitness:
o A swimmer must be deemed fit to swim, both physically and emotionally, to ensure their safety and well-being during training.
o The Head Coach has the absolute and sole discretion to determine whether a swimmer is fit to swim, considering their physical condition and emotional state.
• Injury-Related Absences:
o If a swimmer misses squad training due to injury, they must be cleared by a qualified healthcare provider to resume training.
o A supporting medical clearance letter must be provided to the Head Coach before rejoining the squad.
Absences
• Advise the coach if unable to attend a session or going on holiday on 0402 032 301 or headcoach@rivertonaquanauts.org
• If a swimmer is absent for a one-week period and has not advised the head coach of the reason for the absence, they will automatically be placed on a 2-week time hold.
• No guarantee will be given that you will automatically return to the same days once your time hold is over. That will be subject to availability.
• If there is no communication during the time hold to explain the absence, the swimmer will be withdrawn from the squad program.

Standard of behaviour
• Swimmers must respect all coaches and fellow squad members.
• If a swimmer needs to exit the pool for any reason or end a session early, please notify the Head Coach.
• When the Head Coach or any member of the coaching team is talking and giving instructions, swimmers must listen and not speak to or distract others.
• If the Head Coach has any concerns about a swimmer’s performance, behaviour, attitude they will contact parents and organise a meeting to discuss this further.
• Families are encouraged to read the Club Handbook, in particular the Code of Conduct, for further details on the standards of behaviour expected.
• The Head Coach has the discretion to ask a swimmer to exit the pool during a training session for any reason deemed necessary.
• Repeated behavioral issues will be documented and may be managed through a time hold. 
Head Coach Communication
• All swimmers can contact Head Coach via the Heja communication platform. Coach-Swimmer chats on Heja are visible to parents/guardians.
• Parents are welcome to contact Head Coach on iMessage or WhatsApp 0402 032 301 to advise of absences or discuss any urgent matters, or may email headcoach@rivertonaquanauts.org
• Meet the coach “chat” week will be held every 10 weeks on a Saturday morning for an opportunity to meet or talk to the coach with no booking required. Times for coach “Chat” week will be advised in Newsflash.
Pool Entry
• Swimmers must:
o Pay entrance fee upon arrival at the Leisureplex, or
o Tag in at gates using an annual pass or Leisureplex membership card, or
o Check-in at reception if card has been forgotten.
• Swimmers must not enter the gate behind another swimmer, even if they have an annual pass or Leisureplex membership. It is important that we can account for all swimmers, and that all swimmers role model the behaviour we expect regarding pool entry.
• If the entry card has been lost or forgotten 3 times a new card will need to be purchased for $5.
Training Outside the RVA Squad Program
• Swimmers must not train with other swimming squads or swimming coaches, or swim train independently, while enrolled in the squad program, unless it is under specific agreement with the Head Coach.
• This is to ensure swimmers are not over trained and therefore susceptible to injury and fatigue. It is also confusing for swimmers as every coach has their own programs which include varying methods of teaching and swim technique.
• Should a swimmer wish to trial with another Club, it is preferable that the Head Coach is informed. The coaching community is small, and the Club is typically aware of the trial. Sharing this information openly improves transparency and allows the Club to support any transition to a new squad if requested by the swimmer.
 
Complaints & Concerns
• In the first instance, we encourage informal resolution with the Head Coach on any matters that may arise.
• Families may also contact the Member Protection Officer on memberprotection@rivertonaquanauts.org or President on president@rivertonaquanauts.org to discuss any matters of concern.
• Families are encouraged to follow our Member Protection Policy and Complaints handling procedure.

 

RIVERTON AQUANAUTS SWIMMING CLUB RACE ENTRY AND TIMEKEEPING POLICY



Help the Club help your kids
Swimming clubs rely purely on volunteers (usually parents and/or guardians) and the work needed to run a club smoothly for all our wonderful swimmers should not be left to a small band of volunteers, who may otherwise find it difficult to do all the jobs necessary. So, please, if you see that help is needed at any club event please step in and offer to help. If all parents willingly do this, club functions will run smoothly, efficiently and quickly.

Entries
Online entries for swim meets and club nights must be submitted by the closing date and no late entries will be processed. The closing dates are advertised on My Swim Results (MSR) and it is usually during the week leading up to the event. A reminder is sent out from the club notifying the members that a targeted event or club night entries are closing soon.
Volunteer rosters

At each external swim meet, our club is allocated duties (such as time-keeping, runner, marshalling) depending on how many RVA members have entered. A roster is produced before each meet and all RVA entrants must provide a helper to fulfil the allocated duties. It is your obligation to be available for this role at every competition at which your child competes. This generally only involves making yourself available for 1 to 1.5 hours and the duties are easy.

The members will receive an email with the roster of those attending. If for some reason a timeslot cannot be filled it is your responsibility to arrange someone else to do it for you.

Please be aware that making up the roster is generally time consuming and much more complex than it looks. We will try to accommodate everyone that is on the roster but please note, this may not always be possible. So please be courteous and helpful when making requests (try and avoid doing so if possible). Should a swimmer not be able to provide a parent or nominated person on the day of the race meet, they may lose selection preference at interclub meets and/or access to funding for interstate meets.

RIVERTON AQUANAUTS CODE OF CONDUCT

All members and their families must abide by the Riverton Aquanauts Swimming Club Code of Conduct, the Swimming Australia Code of Conduct, and the Member Protection Policy.

The behaviour of swimmers and their families must always reflect positively on the Club.

As a condition of membership with our club the Code of Conduct must be accepted during the registration/renewal process on Swim Central.

CLUB EXPECTATIONS

Riverton Aquanauts is committed to providing a safe, respectful and supportive environment.

Aggressive, threatening or inappropriate behaviour by members, their families, friends or associates will not be tolerated.

Examples of prohibited behaviour include:
• Bringing RVA into disrepute through social media or public comment.
• Harassing, using offensive language, bullying or ridiculing swimmers, coaches, officials, governing bodies, parents or friends.
• Making racist, religious, sexist or otherwise discriminatory comments.
• Threatening behaviour or any physical altercation.
• Applying undue pressure on children, criticising their performance, or creating an intimidating environment.
• Consuming alcohol at training or events, or attending club activities while intoxicated.
• Breaching Article 7.3(a)(ii) of the Club Constitution and the Swimming Australia Code of Conduct, including conduct detrimental to the Club during membership and for six months after membership ceases.

WHAT WE WILL DO
• Provide all members and parents/guardians with the Code of Conduct and clearly outline expectations and consequences of non-compliance.
• Require non-member parents/guardians to follow Club rules, including accepting the Code of Conduct during registration.
• Reinforce fair and respectful behaviour through signage, newsletters, website information and other club communications.
• Encourage prompt reporting of inappropriate behaviour and investigate all concerns in line with Club policy, applying disciplinary action where required.

WHAT WE ASK YOU TO DO:
• Help create a positive and safe club environment by showing respect to swimmers, coaches, officials, parents and spectators.
• Follow the Club’s Code of Conduct and refrain from using offensive language, harassing others, or engaging in threatening or violent behaviour.
• Report inappropriate behaviour to the President, Member Protection Officer, or another person in authority.
SQUAD MEMBERS
• Be a good sport and team player. Swim because you enjoy it.
• Compete according to the rules and competition conditions.
• Accept decisions of referees and officials. If you disagree, speak to your coach or team manager rather than confronting officials.
• Control your temper and language — no criticism by word or action.
• Treat all members equally regardless of age, gender, race, ability or background.
• Behave in a way that reflects positively on Riverton Aquanauts at all times, including at training, meets, club events and online.
Bullying (including online, school-based or public bullying using RVA references) will not be accepted.
• Work hard for yourself and your team — both benefit.
• Encourage and support your teammates.
• Show respect to all competitors and acknowledge their efforts and achievements.
• Do not interfere with another swimmer’s training or race.
• Ensure you get adequate rest to perform at your best.
• Smoking, alcohol, or non-prescribed drugs are strictly prohibited. Illegal behaviour will be referred to police. Anti-doping resources [LINK].
• Take responsibility for your actions and follow the directions of coaches and managers as appropriate to the situation.
• Wear the team uniform as directed by the Head Coach or Committee at competitions, medal presentations, travel, and official Club functions.

COACHES
Coaches agree to:
• Operate within the rules and spirit of the sport and teach swimmers to do the same.
• Follow the Riverton Aquanauts Code of Conduct.
• Take responsibility for coaching, training, and swimmer development.
• Make reasonable demands on swimmers’ time, energy and enthusiasm.
• Help each swimmer reach their potential, respecting their developmental stage, goals and individual needs, using positive, constructive feedback.
• Ensure equipment and facilities meet safety standards and are appropriate for the group’s ability and age.
• Display control, respect and professionalism at all times toward swimmers, parents, officials, coaches, administrators, opponents, the media and spectators, and encourage swimmers to do the same.
• Maintain appropriate qualifications and stay up-to-date with current coaching practices and youth development principles.
• Promote adherence to anti-doping policies.
• Ensure physical contact is appropriate, necessary for skill development, and conducted with professionalism.
• Maintain a sound understanding of Swimming Australia policies and rules.

 
PARENTS/GUARDIANS
Parents and guardians agree to:
• Not force their child to participate in sport.
• Inform the coach of any injury, illness or condition that may affect safety.
• Learn the rules and policies of the sport and refrain from abusive, bullying or harassing behaviour.
• Model positive behaviour and sportsmanship, showing respect and courtesy to all athletes, coaches, officials and spectators.
Behaviour should never reflect poorly on RVA.
• Refrain from unsportsmanlike conduct, including booing, taunting, refusing to shake hands, or using profane language or gestures.
• Avoid behaviours that compromise athletes’ health or wellbeing.
• Teach children to follow rules and resolve conflict without hostility or violence.
• Expect their child to treat all athletes, coaches, officials and spectators with respect regardless of race, creed, colour, sex or ability.
• Emphasise that doing one’s best is more important than winning.
• Praise effort, improvement and fair competition.
• Never ridicule or yell at a child (their own or others) for making a mistake.
• Prioritise skill development and enjoyment over competition, especially for younger age groups.
• Place athlete wellbeing above personal desire for their child to win.
• Respect officials and their authority. Concerns should be raised privately at an appropriate time — never during an event.
• Refrain from drugs, tobacco and alcohol use at children’s sporting events.
• Avoid coaching their child or others during training or competition.