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En Pointe Dance Academy

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Active Kids Voucher Number & DOB
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Disclousure Statement and Privacy Policy

Disclosure Statement
We will not use personal information for any purpose that is not reasonably needed for the proper or effective operation of the Studio. Personal information may be accessed by and exchanged with staff educating and caring for a child or by administrative staff.
We do not disclose your personal information to others unless you would have reasonably expected us to do this or we have your consent. For example, personal information may be disclosed to:
? emergency Studio personnel where this is necessary to provide medical treatment in an emergency
? NSW Health for Contact Tracing Purposes
? special needs educators or inclusion support agencies
? volunteers, trainees and work experience students (with consent)
? trainers or presenters if children participate in special learning activities
? another Studio to which a child is transferring where you have consented to the transfer.
? the new operator of the Studio if we sell our business and you have consented to the transfer of enrolment and other documents listed
We may disclose personal information where we are permitted or obliged to do so by an Australian law. For example, personal information may be disclosed to:
? Government employees
? software companies
? lawyers in relation to a legal claim
? officers carrying out an external dispute resolution process
? a debt collection company we use to recover outstanding fees
? react to unlawful activity, serious misconduct, or to reduce or prevent a serious threat to life, health or safety. We are obliged to cooperate with law enforcement bodies in some circumstances.



Privacy Notice
Personal information will be managed openly and transparently in a way that protects an individual’s privacy and respects their rights under Australian privacy laws.
We only collect or use personal information if this is needed to education and care to children at the Studio, or to comply with our legal obligations. We will take reasonable steps to make sure you know we have your personal information, how we got it and how we'll handle it.

We collect most personal information directly from a parent or guardian. We may also collect information through our website, social media page, Family Law court orders or agreements, special needs agencies and training courses. We may occasionally request information from other organisations which you would reasonably agree is necessary for us to teach your child.

The information collected includes information required to enrol your child at En Pointe Dance Academy. This includes name, address, date of birth, gender, family contact details, emergency contact details, payment details, medical information and medical management plans, including special needs.
We do not disclose personal information to others unless you would reasonably expect us to do this, we have your consent or we are complying with an Australian law.

We aim to keep the personal information we hold accurate, up-to-date and complete. This enables us to provide high quality education and care while ensuring the health and safety of children, and it is also important that we can contact you in the event of an emergency.

We have systems and practices in place to ensure personal information is secure and can only be accessed by those who need the information or may legally access it.
Our Privacy Officer for privacy matters, including complaints, is the Principal who may be contacted by telephone on 0416 294 153 or email natalie@enpointedance.com.au.
We will provide a copy of any updates to our Privacy and Confidentiality Policy on our Studio Noticeboard and include the changes in our Newsletter.
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Terms & Conditions

. Our agreement with you
1.1 As a customer of the En Pointe Dance Academy these terms & conditions form the basis of your agreement with the En Pointe Dance Academy.
1.2 En Pointe Dance Academy agreements with you also include your registration form, which you complete and provide to En Pointe Dance Academy.
1.3 I agree to adhere to En Pointe Dance Academy policies, procedures and Code of Conduct

2. Refunds, Discounts and Credits
2.1 No refunds, discounts or credits are given for missed classes for any reason, with the exception of COVID 19. If the government requires us to close or you are required to self isolate we will pause Direct Debit payments for a period of 14 days or for the duration of the government closure. Should you opt to pay your fees in full no refunds or credits will be granted.

3. Class Procedure
3.1 En Pointe Dance Academy requests that small children are taken to the toilet before their class commences to avoid disruption during class.
3.2 All En Pointe Dance Academy classes are nut free
3.3 Be punctual on arrival and ensure your child is collected on time
3.4 Classes are closed to all visitors unless otherwise arranged with Management

3.5 For Observation Days, mobile phones are to be switched off – during the COVID 19 pandemic no observation days are allowed.
3.6 No outside shoes are permitted inside En Pointe Dance Academy studios, these must be removed and replaced by dance shoes before entering.

4. Costs
4.1 Fees will be paid fortnightly via direct debit & are non-refundable, There is a small fee ($3.30 admin fee charged by Integrapay and is a one off fee) and paperwork must be filled out online prior to the commencement of classes. There are no fees charged for payment of your term fees.
Please note:
Integrapay passes the following fees onto parents:
*American Express attracts a 3.5% fee.
*$4.40 failed transaction Fee
4.2 Students are invited to participate in exams, & concerts all of which will incur additional charges including but not limited to; exam/test fees, uniform purchase, extra rehearsal fees, costume purchase/hire, concert ticket purchase, DVD purchase, photograph purchase. The Studio provides information to enable you to make an informed decision as to whether to participate.
4.4 En Pointe Dance Academy reserves the right to cancel or change the timetable and price structure at any point in time.
4.5 All direct debits that are dishonoured will incur a $4.50 fee.
4.6 Withdrawals and changes of classes will not be permitted during the term. All changes must be emailed to Admin and will be changed for the following term. No adjustments to your term fees will be done during term unless a class has been cancelled by EN POINTE DANCE ACADEMY.

5. Communications
5.1 En Pointe Dance Academy will communicate with you primarily by email. If you consent to receive information from En Pointe Dance Academy via email, En Pointe Dance Academy will not provide your details to any other company, entity or organisation unless consented to by you and all other information will be kept by The Studio in accordance with the Privacy Act.
5.2 En Pointe Dance Academy will use its best endeavours to ensure that all communications are virus free, however, En Pointe Dance Academy is not responsible for any loss of damage suffered by you in the event that a virus or like issue is transmitted unknowingly by En Pointe Dance Academy.

6. Working with Children
6.1 All staff, teachers & coaches of The Studio have a Working With Children Check as required by legislation.

7. Limit of Liability
7.1 EN Pointe Dance Academy do not exclude or limit –
(a) The application of any provision of any statute (including the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of this clause 7 to be void;
(b) All care according to the “Code of Ethics of Dance Teachers” will be taken by, but no responsibility for injury or loss to person or property howsoever caused and without limiting the generality of the afore going damage or injury resulting from or caused by any negligence of the principal, instructors or other employees of the said En Pointe Dance Academy.

8. Consent
8.1 Your child’s enrolment in En Pointe Dance Academy is voluntary and participation in class and activities involved in Dance classes can involve risk of personal injury, including but not limited to muscle strains, sprain and falls and you freely assume these risks for your child/ren as outlined in clause 7.
8.2 The participant will immediately fully inform each teacher of any physical difficulties or injuries that occur before or during class
8.3 Where the participant may require medical assistance, En Pointe Dance Academy has permission to seek First Aid or Medical Attention
8.4 The teacher or teaching assistant may have to assist your child’s understanding of an action, posture or position by physical contact e.g. holding hands in a circle; lifting ; correcting posture. You consent to teachers & assistant teacher of En Pointe Dance Academy having contact with your child in this regard.
8.5 You consent to Staff and Teachers of En Pointe Dance Academy taking your child to the toilet during class if your child requires to use the toilet.

ACTIVE KIDS AND CREATIVE KID VOUCHERS:
We are very pleased to be able to provide our families with the $300 credit from the Aust. Government through participation with the Active Kids and Creative Kids Voucher scheme. In order for us to have a streamline and efficient system we require all families to provide their Vouchers to us PRIOR to the term commencing via the provided GOOGLE FORM. You can only use 1X Active Kid Voucher per term however can use an Active Kids and Creative Kids Voucher in one term. These are for SCHOOL AGED children ONLY!

Photography and Video. By signing this agreement, you agree to your child's image being used for the purpose of publicity on Social Media and advertising material.

Read and complete the form in full. Signing below confirms your acceptance of our terms including release of liability of En Pointe Dance Academy and its Teachers, Assistant Teachers & Staff for any and all injuries caused by participation in a class or the activities involved in class whether or not such injury was caused by alleged negligence.
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