Jazz Attack is committed to providing you with the highest levels of membership service; this includes protecting your privacy.

Jazz Attack are bound by sections of the Commonwealth Privacy Act (1988) which set out a number of principles concerning the protection of an individual’s personal information.

In complying with these laws Jazz Attack aims to ensure that we handle personal information responsibly and are consistent in our approach to the collection, use and disclosure of this information.

The laws also give the individual new rights to access their personal information and to correct it, if needed.

The Jazz Attack Privacy Policy contains the following important information which the Privacy Act requires us to communicate to all our customers, regarding the use of your personal information:

*Define what is personal information
*How we collect personal information
*How we use personal information
*When we disclose personal information
*Storage and security of personal information
*Accuracy of personal information
*Access to personal information

POLICY COVERAGE

What Is Personal Information?
Personal information is defined in the Privacy Act as information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

What is an organisation?

*an individual; or
*a body corporate; or
*a partnership; or
*any other unincorporated association; or
*a trust; or
*that is not a small business operator, a registered political party, an agency, a State or Territory authority or a prescribed instrumentality of a State or Territory.

What information will be covered?

All personal information gathered by, or on behalf of, Jazz Attack for the purpose of managing and enhancing membership.

APPLICATION OF POLICY

This Policy applies to all members of Jazz Attack employees, officers, administrators, volunteers, coaches, judges, athletes and officials (Members).

This Policy applies equally to Members involved in each of the gymnastic and dance disciplines.

REQUIREMENTS & RESPONSIBILITIES

The requirements and responsibilities of Jazz Attack in application of our Privacy Policy are outlined in the following:

How We Collect Personal Information

To deliver and enhance the services offered by Jazz Attack certain personal information is collected. Jazz Attack collects personal information from you that you volunteer when:

*You register to become a member of Jazz Attack;
*You enter a Jazz Attack event or participation program;
*You participate in a Jazz Attack course;
*You purchase merchandise from us;
*You request information from us;
*You provide information to one of our staff; &
*You participated in one of our surveys.

How We Use Personal Information

We will only collect information that is necessary for us to carry out our primary purpose of providing services relating to: membership, education, events and merchandise.

Your personal information may be used in order to:

*Provide the services you require;
*Internal accounting and administration;
*Regulatory reporting and compliance; &
*Help us to identify and inform you about other products or services that may be of benefit to you.

If we send you any information about services or products you do not require, or you do not want us to disclose personal information to any other organisation, (including related organisations) you can advise us accordingly by writing to Jazz Attack.

If you do not advise us otherwise, you confirm agreement on your own behalf and/or on behalf of others you represent. If you choose not to provide personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.

When We Disclose Personal Information

We disclose personal information to other organisations that we believe is necessary to assist in providing our services.

The organisations to which we disclose information include:
Outsourced service providers who manage the services we provide to you, including:

*State Association
*Insurers
*Our professional advisors, including our accountants, auditors and lawyers
*Government and regulatory authorities and other organisations, as required or authorised by law

We limit the use and disclosure of any personal information provided by us to such organisations for the specific purpose for which we supplied it.

When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to and how they can access it.

Jazz Attack stores personal information on a database. Your personal information may be held in computer file form. We have implemented measures of a reasonable nature to ensure that all personal information about you is securely stored from misuse, loss and unauthorised handling.

Accuracy Of Personal Information

We take reasonable steps to ensure that whenever we collect, use or disclose personal information that it is accurate, complete and up to date.

Access To Personal Information

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, you can gain access to your personal information by logging on through Parent Portal on the Jazz Attack Website or contact Jazz Attack Office Staff. Alternatively, you may also advise us at any time about possible breaches of privacy, inaccurate, or incomplete personal information.

POLICY BREACHES AND CONSEQUENCES

Procedural Steps

Jazz Attack undertakes to deal with any complaints of a breach of the Privacy Policy promptly, seriously, sensitively and confidentially. At any stage, it is the prerogative of the Complainant to proceed with, or dissolve, a complaint.

Discussion

Should a complaint arise, Jazz Attack encourages the Complainant to consider the following options:

*Approach the person creating the problem and ask him or her to stop the behaviour
*If the behaviour continues, or it is not possible to approach the person, contact either:
**Coach or Manager or
**Studio Director

If the Complainant decides to proceed, the Studio Director or designated person in authority for investigation will investigate further.

The Studio Director determines whether or not to investigate the complaint.

If the Studio Director determines to investigate, the Officer:

*Informs the alleged wrongdoer;
*Interviews both parties separately;
*Keeps confidential records of the process;
*Attempts mediation to achieve resolution; &
*Follows up on the Complainant.
*External Resolution

If the complaint is not resolved, the Complainant may make a written complaint to an external organisation for mediation or arbitration. This can be done with the support of the Club Officer.

If the complaint is upheld, a remedy will be prescribed by that external organisation.

CONFIDENTIALITY AND REPORTING

Jazz Attacks' administration responsible for implementing this Policy will keep confidential the names and details relating to complaints, unless disclosure is:

Necessary as part of the disciplinary or corrective process; &
Required by law.

Terms and Conditions – Jazz Attack Performing Arts

I give permission for my child to be photographed/filmed while participating in any club activities.

I consent for the photos/videos to be used for public over the internet or in print if required.

I give permission for my child to receive medical/ambulance assistance in case of emergency and agree to pay such costs incurred.

I understand that I may access my child's personal information held by the studio upon request.


The information provided on this form is complete and correct to the best of my knowledge and I undertake to advise the Studio promptly of any changes that may occur.

I have read and understood this enrolment application, Code of Conduct and club rules and agree to the terms and conditions stated therein.

The personal information provided by you on this form will be used in accordance with our Privacy Policy. To obtain a copy of our Privacy Policy, enquire about any privacy issue, or make a request for access to information, please contact reception on (08) 9751 5599.
Due to recent Government Mandates all people over 16 years of age must be double vaccinated.

Participation in Dance activities carries with it a reasonable assumption of risk. By signing this document, you consent for your child/s to participate in the activities provided by our Studio.

Fees Policy – Jazz Attack Performing Arts
This policy applies to all current and future members of Jazz Attack Performing Arts.

Enrolment Fees:
• A non-refundable Registration Fee is required at the time of enrolment to secure your position.
• Registration Fee is from the date of payment to the 31st of December for that Registration year. Memberships & Registration Fees are renewable from 1st January the following year.

Registration Fees 2024
$45.00 – from January 1st, 2023

Class Fees:
• All invoices are distributed via email and accessible on the parent portal access. It is the customers responsibility to check the portal to ensure their account is up to date with payments
• Fees are structured for the period of a term (4 terms per year) The customer is accountable for all fees associated with the enrolled classes for the full period of the term
• No refunds on any and all fees
• Fees are due up front prior to the commencement of class. Set due dates are listed on all invoices. Payments for fees can be made via Parent Portal, Payrix System, Eftpos or Credit Card (2% surcharge on CC transactions)
• Fee instalment packages are available if required, however this is not a ‘pay as you go’ system and strict conditions apply, see further below
• Late Fees of $25.00 will be charged fortnightly the invoice goes unpaid. If fees are not paid your children will not be permitted to attend class and will be asked to sit out of their lessons
• Fees that go unpaid for periods longer than a week; until accounts are rectified and up to date, students will not be able to participate in class or private lessons
• Competition Students with outstanding accounts; until accounts are rectified and up to date, students will be withdrawn from any competition’s
• If a previous term account is still outstanding, a new term CAN NOT be commenced until the previous accounts are finalised.
• Outstanding Accounts will be passes on to our debt collection agency. All fees associated from our debt collection agency are at the expense of the customer & are added to the total amount owed.
• Extended period of absence for serious medical reasons: If approved by the director can receive customer credit – Medical notes may be required.
• Non-attendance does not qualify you for a refund or credit. There is no pro-rata of tuition because of illness, injury, vacations, camps, schedule conflicts or the alike.

Fee Instalment Packages Terms & Conditions:
• ONLY accepted through PAYRIX, cannot be done manually through bank transfer, set up through the parent portal on the Jazz Attack website.
• Fees will be deducted via Payrix system on Week 1, Week 3 and Week 5 of each term.
• Customer incurs any surcharges from Payrix. Credit Card and Bank Transfer Options available.

• Customer pays any fees associated with failed payments
• Late fees will be applied to accounts if accounts fall into serious arrears.
• Customer pays any set up fee’s
• Please Contact us if you are aware you will miss a payment so we can reschedule accordingly

Discounts:
• Students who attend 5 or more classes a week will receive a 5% discount off their classes (excluding Competition Work and College Program Classes).
• Students who attend 9 or more classes a week will receive a 10% discount off their classes (excluding Competition Work and College Program Classes).
• 2-5 Year old Students who attend all 3 classes will receive a 5% discount off their classes.
• Full payment prior to the commencement of the term will receive a 5% discount on class fees

Payments for Events:
• Competition fees will be invoiced through the studio and are due by the set date
• Examination fees will be invoiced through the studio and are due by the set date
• Not attending an event, you must notify the office before the due date of the invoice. Failure to notify in time will result in full payment of the invoice.
• End of year concert is optional, if participating the following is included on your term 4 invoice
o Rehearsal Fee
o USB of the Concert
o Photo Shoot
• End of year concert is optional, if not participating in the concert, you must notify the office before the due date of the invoice. Failure to notify in time will result in full payments of the invoice.
• Costume Deposits are collected for every class for performances so staff can arrange costumes. Deposits are usually between $80 - $100. Costumes final pricing is calculated, and any remaining costs or refunds are applied to Term 4 invoice.
• Term 1 charges – 6 & Under Competitive, 8 & Under Competitive, Junior Jazz Comeptitive
• Term 3 charges - All Classes for the end of year concert.

Jazz Attack reserves the right to refuse entry to classes, competitions, exams, or events if fees are not paid in line with the Jazz Attack Performing Arts Fees Policy.