By enrolling your child into a PS Tennis program, you acknowledge that you have read and agree to the Terms & Conditions below. PS Tennis reserves the right to amend these Terms & Conditions from time to time. You acknowledge that if you fail to comply with these Terms and Conditions, PS Tennis reserves the right, in its absolute discretion, to terminate participation in the applicable PS Tennis program/s.
Registration
• Registration must be completed BEFORE commencement of lessons.
• All relevant medical information must be declared at the time of enrolling.
• It is a requirement that all participants in coaching programs become a member of Western Suburbs Tennis Club. Options for membership can be found at www.wstc.net.au.*
*This must be done before your child can commence training and forms part of the registration process.
Contact Details
It is your responsibility to ensure that we always have your current contact details. Any updates can be done via email at ps.tennis@hotmail.com.
Payments
• Invoice payments must be made, in full, before the specified due date**.
• If payment has not been made, attendance in lessons may not be permitted until full payment has been received.
• Lesson enrolments are non-refundable and non-transferable.
• PS Tennis reserves the right to change the day and time of the class if there are not enough participants to sustain viability of the class.
**please note there is a one-off 15% late payment fee if full payment is not received by the due date.
Payment options
• CASH
• BANK TRANSFER
Please process bank transfer payments to
BSB: 484-799 ACCOUNT NUMBER: 053444252
ACCOUNT NAME: PS Tennis Pty Ltd
REFERENCE: Invoice #
Refunds/Credits
No refunds/credits will apply for any missed sessions, including weather, tournaments, school camps etc during the school term. We ask that you book makeup sessions for any that are missed. Unfortunately, this means whether your child is absent because of illness, school camp, a birthday party or you just forgot – No refunds are possible.
Weather Conditions
We will communicate via SMS or email to the primary contact regarding any changes.
PS Tennis coaches may appropriately modify lessons due to varying weather conditions. If there is extreme heat, as per the Tennis Australia Heat Policy (available at www.tennis.com), cancellation of training may occur. Lessons may go ahead in the rain if it is light enough and deemed safe to proceed. Even if it is raining, you should not assume training will be cancelled.
Please DO NOT make assumptions regarding the weather.
If you are absent without explanation and the session proceeds, you will forfeit the opportunity for a makeup session. While every effort is made to ensure the correct decision is made, please remember that we live in North Queensland and we have ZERO control over the weather. If a lesson is cancelled due to weather, the player will be able to book a makeup lesson.
Cancellations
• Lesson cancellation may occur due to inclement weather, coach availability, or if the courts are unfit for use, or for any other reason, at the sole discretion of PS…Tennis.
• In the event of any cancellation, we will notify you by SMS as soon as we are able to. In some instances, this might be right up to your lesson time, depending on the factors involved.
• Decisions regarding training session cancellations are at the sole discretion of the Coach and may be made right up to the time of the lesson to give every opportunity for training to proceed.
When registering for a spot, you are confirming that day and time, every week of the term. This secures a spot for your child and prevents us from offering it to another potential student. We do however understand that sickness or family emergencies come up, so we can offer makeup lessons, although they are subject to availability.
Makeup Lesson Provisions
• Subject to the availability of a suitable class with an available spot.
• Students’ fees must be up to date to book in a makeup lesson.
• Makeup lessons must be taken within the current term.
No refunds/credits will be given for non-attendance. It is in the best interest of your child’s development and progression that absences are restricted to genuine reasons.
•
Consistency is the key to progress.
Media Consent
We may occasionally capture and share photographs or video of participants during tennis sessions, events or activities for promotional and informational purposes. By enrolling in any of programs, you grant PS Tennis and/or Western Suburbs Tennis Club the right to use such media on its official website/s, social media accounts, promotional materials, and other publications. We are committed to respecting your privacy. If you have concerns about the use of specific images, please notify us in writing at ps.tennis@hotmail.com and we will make reasonable efforts to accommodate your request. While we strive to ensure that the content shared is appropriate and in good taste, we cannot control the sharing of images by others. We encourage participants and their families to follow our social media accounts for updates and announcements. If you do not wish for your child’s images to be used in this manner, please inform us in writing at ps.tennis@hotmail.com and we will do our absolute best to exclude your child’s images from promotional materials.
OTHER CONDITIONS
• The health, safety and wellbeing of all coaching students and staff is paramount; all participants and parents must follow any safety guidelines and instructions given by any member of PS Tennis staff. This may include reinforcing clear guidelines.
• All participants must adhere to the PS Tennis Behaviour Guidelines. Breach of these Guidelines may lead to termination of participation in PS Tennis programs. By completing a registration form, you acknowledge that you have read and understood these conditions.
• PS Tennis and its coaches do not take any responsibility for the supervision of children outside of their allocated lesson. All participants in PS Tennis programs are required to maintain appropriate behaviour while within the Western Suburbs Tennis Club venue.
• PS Tennis reserves the right to refuse training participation of anyone suffering from, or displaying symptoms of, any illness including, but not limited to, contagious diseases. If your child is suffering from a contagious disease or infection, please do not bring them to the courts.
PS Tennis and its’ coaches reserve the right to refuse coaching to any child or adult displaying symptoms.
BEHAVIOUR GUIDELINES
To ensure a respectful and inclusive atmosphere, we have established the following behaviour guidelines for children enrolled in our tennis coaching programs:
1. RESPECT FOR OTHERS
• Treat coaches, fellow participants, and staff with kindness and respect.
• Use positive language and avoid disrespectful or hurtful comments.
• Be inclusive and welcoming to all participants, regardless of their skill level or background.
2. LISTENING AND COOPERATION
• Listen attentively to coaches' instructions and follow them during training sessions.
• Cooperate with coaches and fellow participants to create a supportive learning environment.
• Wait for your turn patiently and encourage others to do the same.
3. SPORTSMANSHIP AND FAIRPLAY
• Always demonstrate good sportsmanship, whether during training or competitions.
• Celebrate successes with humility and support others in their achievements.
• Follow the rules of the game and exhibit fair play.
4. EQUIPMENT AND FACILITY RESPECT
• Handle tennis equipment and use all facilities with care.
• Report any damage or safety concerns to a coach.
• Keep the court area clean by disposing of any rubbish in a bin.
5. PERSONAL CONDUCT
• Dress appropriately for tennis activities, wearing suitable athletic attire and tennis shoes.
• Refrain from engaging in any form of bullying, teasing, harassment or disruptive behaviour.
• Avoid the use of electronic devices during training sessions unless otherwise directed.
6. PARENT/CARER CONDUCT
• We ask that parents and carers stay off court during all training sessions. This is not only for safety reasons but also allows for all students to maintain their focus on the lesson in progress.
• Parents/carers are encouraged to support and encourage their child's participation positively.
• Communicate with coaches in a respectful manner and follow the club's communication channels for inquiries or concerns. Actions for behaviour management
Failure for any participant to uphold the behaviour guidelines may result in the following:
1. PS Tennis coaches will remind the child about appropriate behaviour and following specific instructions.
2. If inappropriate behaviour persists:
• Supervision will be increased.
• The participant may be removed from the group for a short time to give them time to reflect on their actions.
• Depending on the severity and persistence of the misbehaviour, parents are contacted.
• If a child’s behaviour does not improve despite all efforts, PS Tennis and its coaches may have to ask the parents to remove the child from the program. This is an extremely rare situation and would only ever be a last resort.
PS Tennis reserves the right to refuse or terminate enrolment if there is a breach of these Behaviour Guidelines. Any costs incurred because of any damaged property will be charged to the parent/guardian. No refund of the program fee will be provided to participants removed for breaching the Behaviour Guidelines.