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GeckoSports

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Payment Agreement

When you become a GeckoSports ON DEMAND member of our online kids sports and fitness classes, you agree to pay a weekly membership fee as indicated below via direct debit by credit card. Pricing is subject to change as this platform is in response to the COVID-19 global pandemic. We aim to help keep kids active, healthy and happy during this challenging time.

You will be charged ongoing each week at the set amount above unless you request to end your membership (see T&C's for more information), memberships cannot be put on hold.

GeckoSports ON DEMAND MEMBERSHIP -> $10.00 per week

Each week on Tuesday and Thursday we will launch a new program including 1 sports and 1 fun fitness program into the Facebook group to watch anytime - 'on demand'!

**Please do not close this browser on completion as it will direct you in a few seconds to a direct debit form to complete.
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Privacy Policy

This Privacy Policy discloses the practices in regards to the information collected by or on behalf of GeckoSports - this applies to the information collected via our website.

This Privacy Policy is not intended to limit our obligations in relation to the handling of personal information under the Privacy Act 1988 (Cth) and other applicable laws. We are committed to the protection and privacy of all individuals using our website, and aim to ensure our policy meets all relevant legal requirements to maintain your privacy.

This policy outlines how and the purposes for which GeckoSports will collect, use, store and disclose personal information. It also outlines the rights of individuals to access the information we hold and to update or correct the information and the process followed to handle complaints.

Personal information we collect:
We collect personal information about yourself and your child which may include (but not limited to) name, address, date of birth and contact details and credit card details.
We collect information when an individual fills out an enquiry form on our website, books a class and makes a payment on our website or when the individual gives us personal information in person or over the telephone.

Website and app tracking:
When you visit our website or third parties websites acting on our behalf, we use cookies to collect information. Cookies are small text files placed on your computer. We use both 'persistent' and 'session’ cookies. We also utilise other technologies similar to cookies, including those which are embedded into or which accompany emails sent by us or on our behalf.
Information we collect - the information we collect includes:
• Details of visits to our website and the browser used
• Details of sites visited before visiting our website
• Pages visited, time spent on them and documents viewed and download
• Visits made to our websites before
• Location
• Preferences, and
• Server address/IP address.
What we use this information for - we use information collected to:
• Assist in the use our online services and understand needs
• Collect and analyse statistical information
• Enhance and tailor website functionality and the customer experience
• Investigate security incidents
• Learn about emails sent, including if they were opened and what’s been done with them
• Manage our servers and websites
• Market our products and services and continue to improve them, and
• Evaluate the effectiveness of our advertising

Managing cookies
By accessing our website, you agree to cookies being stored in your browser or device. Browsers may be able to be configured to accept or reject cookies, or to notify when a cookie is being sent. The ‘help’ function on your browser will provide details on how to change configurations. The functionality of our website may be affected if cookies are blocked or rejected.

Sharing information:
We share information from cookies and other technologies with third party providers, including Google Analytics. The information collected can be combined with other information, allowing us or those third parties to identify users at an individual level, their behaviours, activity and needs.

For more information about cookies:
For further information about cookies, including how to see what cookies have been set, how to manage and delete them or how to manage browser settings visit www.allaboutcookies.org
Dealing with us anonymously - there are some circumstances where people can deal with us anonymously, including if they’re only looking for general information about one of our products or services, or a quote.

How personal information is held:
We hold personal information in secure systems, databases and paper records. We may use related bodies corporate, agents and third party suppliers for data storage, which may be located outside of Australia. Any personal information provided over the internet is held securely and not retained on our web servers. We use service providers and secure online payment facilities to process payments by credit card. Card details can’t be accessed through the internet after a payment has been processed.

If we don’t receive personal information:
We may not be able to do provide our products or services if we’re not given all of the personal information we’ve asked for.

Keeping personal information accurate and up to date:
We take all reasonable steps to ensure that the personal information we collect is accurate, complete and up to date and also, when we use and disclose it, that it is relevant. We also rely on the accuracy of the information provided to us. We therefore suggest that individuals:
• let us know if there are any errors in their personal information; and
• keep us up to date with changes to their personal information (e.g. their name and address).
Individuals may do this by mail or email (see our contact details below)

Accessing personal information:
Individuals have a right to access their personal information, subject to the exceptions provided by the Privacy Act. Giving access may include allowing an individual to inspect personal information or giving a copy of it to them or showing it to them in some other form. Individuals can contact us on the details below to seek access to their information.

Complaints:
Anyone who believes that GeckoSports may have breached their privacy rights in any way or wishes to discuss any issues about our privacy policy should contact us on the details below.
Availability and changes to our Privacy Policy
This privacy policy will be available on our website and can be provided on request by contacting us on the details below. From time to time we may need to update our privacy policy to reflect changes to our privacy practices or obligations. We may notify changes to our privacy policy by posting an amended version on our website and the changes will take effect at this time.

Contacting us:
Individuals may ask questions about privacy and the way we manage personal information or to gain access to their personal information by contacting us on 1300 432 565 or at info@geckosports.com.au

*Privacy policy last updated July 2018.

Terms & Conditions

These terms and conditions apply to services provided by GeckoSports.

You may contact us anytime for support on info@geckosports.com.au or 1300 432 565.

Please read our terms and conditions carefully before purchasing a Service from GeckoSports and keep a copy for your records.

In agreeing to your child attending a GeckoSports program, I:

Release and forever discharge GeckoSports from all claims that I may have or may have had arising from, or in connection with, my child and a GeckoSports physical or online program; and
Indemnify, will keep indemnified and hold harmless GeckoSports, to the extent permitted by law in respect of any claim as a result of or in connection with a GeckoSports physical or online program.
I warrant that my child has not at any time suffered blackout, seizure, convulsion, fainting, dizzy spells or any other medical condition and is not presently receiving treatment for any illness, disorder or physical injury which would render it unsafe for my child to take part in a GeckoSports program. I have read and I consent for my child to participate in a GeckoSports physical or online program and understand the risks involved and further agree to be bound by the GeckoSports Code of Conduct and operating rules outlined in the Privacy agreement and contract of online membership.
I acknowledge that GeckoSports uses its best endeavours to ensure that the equipment and sporting facilities used in the program are safe and fit for purpose and acknowledge that all sports are inherently dangerous. I have voluntarily read and accept the inherent associated risks. "GeckoSports" means all directors personally and in their capacity as a director, partners of directors, agents, and any representatives of GeckoSports. "GeckoSports Program" includes all physical and online programs and activities that you or your child participates in during our classes/events. This includes but is not limited to any organised sport, fitness workouts, training, facilities and activities provided by GeckoSports.

‘GeckoSports On Demand’ online classes:
GeckoSports On Demand classes online are the intellectual property of GeckoSports and are created for paid members only. Upon becoming a GeckoSports Online member via our website, you agree to the below terms and conditions.

Access and communication:
All online members are required to join our private Facebook ‘GeckoSports On Demand’ group where new classes will be uploaded, and all communication centrally noted. If you do not have Facebook please send us an email to advise and a link will be sent via email.
Upon request to join the Facebook On Demand group you will be asked a series of security questions to verify only trusted paid members join this group.
Our private GeckoSports On Demand Facebook group will house all online class videos and required communication to online members. On Demand means our class links will stay active where you have exclusive viewing at any time, on-demand. Class videos are uploaded via a ‘private’ GeckoSports YouTube channel for your exclusive viewing anytime.

Payment:
To gain access to our online classes, On Demand members agree to weekly payments via direct debit by credit card only. Payments are managed through a third-party direct debit company called EziDebit who act on behalf of GeckoSports. Your bank statements will refer to ‘GeckoSports’ when each payment is collected. Your first direct debit payment will begin 2 days after signing up.

Cancellation and holds:
You may cancel anytime by emailing info@geckosports.com.au.
Please note, where an outstanding payment falls within the week of notifying your cancellation, that weeks payment will be honoured. Online memberships cannot be put on hold.

Control of sharing:
Members are not permitted to share links or videos of GeckoSports class videos in order to protect our intellectual property.

*Term & Conditions policy last updated March 2020.

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