Terms and Conditions
Terms of Agreement between SLAMIN TENNIS AND FITNESS PTY LTD (ABN 32 132 223 477) and the customer, Parent or Guardian of a player.("You/Your").
Your enrolment into a Slamin Tennis and Fitness program is subject to these legally binding Terms and Conditions. It is important that you read them carefully before proceeding. These Terms and Conditions shall be deemed to be accepted by the Participant or Parent/Carer once the box is ticked on the Booking Form/Payment Page. It is required to access this online mediums for program registration.
1. PARTICIPANT AND PARENT/CARER OBLIGATIONS:
1.1 The Participant, Parent/Carer acknowledges that there is a certain degree of assumed risk while participating in SLAMIN TENNIS AND FITNESS activities and/or facility hire/usage, and will not hold SLAMIN TENNIS AND FITNESS responsible for any accidents or injuries, including, but not limited to physical injury sustained while participating and/or court hire/usage.
1.2 All information provided on the Booking Form must be complete and accurate. Any changes must be sent by the Participant, Parent/Carer to SLAMIN TENNIS AND FITNESS immediately.
1.3 It is the Participant/Parent/Carer's responsibility to inform SLAMIN TENNIS AND FITNESS of any special needs or medical conditions when enrolling.
1.4 The Participant must not attend lessons whilst suffering from any ailment, serious illness or contagious disease that will place themselves or others at risk.
1.5 A SLAMIN TENNIS AND FITNESS representative may obtain medical assistance, treatment and/or transport for you or your child as deemed reasonably necessary. You consent to any such medical treatment and/or transportation for you or your child. You acknowledge and agree that you will be responsible for any costs associated with any such medical treatment and/or transportation.
1.6 SLAMIN TENNIS AND FITNESS shall have the sole right to exclude the Participant and/or Parent/Carer either permanently or for such period as SLAMIN TENNIS AND FITNESS shall (in its entire discretion) determine if necessary for the safety and well being of other Participants or Parents/Carers.
1.7 The Participant and/or Parent/Carer accepts sole responsibility for the general conduct of the Participant during the lesson and whilst on the Premises.
1.8 Participants must wear appropriate attire for all SLAMIN TENNIS AND FITNESS activities and/or use of the courts, including a hat and supportive, non-marking shoes.
2. LIMITATIONS OF LIABILITY:
2.1 The Participant, Parent/Carer agrees that any claim made against SLAMIN TENNIS AND FITNESS will be made in writing within 7 days of the incident taking place and failure to report in writing within this time will negate any such claim.
2.2 The Participant, Parent/Carer agree to release SLAMIN TENNIS AND FITNESS and its coaches, coaches assistants, employees, agents and/or representatives from all liability in respect of any loss or damage they or their child may suffer. The Participant, Parent/Carer also agree to release, defend, hold harmless and indemnify SLAMIN TENNIS AND FITNESS and its coaches, coaches assistants, employees, agents and/or representatives from and against any actions, proceedings, demands, claims, expenses (including legal expenses), damages and liabilities arising from or incurred as a result of participation in any SLAMIN TENNIS AND FITNESS activity.
2.3 The Participant, Parent/Carer agrees that any product purchased from the SLAMIN TENNIS AND FITNESS store is to be used at their own risk. SLAMIN TENNIS AND FITNESS will not accept responsibility for any personal injury which may occur due to improper use. As a consequence, SLAMIN TENNIS AND FITNESS recommends that all equipment is used under the supervision of a Parent/Carer.
3. COURT HIRE - TERMS OF USE:
3.1 Access to the tennis courts will be by contact the individual facility directly. SLAMIN TENNIS AND FITNESS does note provide court hire.
4. CUSTOMERS - PLACING AN ORDER AND PAYMENT:
4.1 By completing a Purchase Order, You are making an offer to purchase the Lessons or Product at the price set out in the Website, subject to any subsequent notification of price by SLAMIN TENNIS AND FITNESS to You in accordance with clause 4.5.
4.2 Payment must be made at the time of submitting the Purchase Order. Payment can be made by most major credit cards (including a surcharge) or direct deposit. You warrant that You are an authorised user of the credit card used to complete payment in accordance with this clause. Payment can also be made using Direct Deposit. You warrant that You are an authorised user of the Direct Deposit account.
4.3 All Purchase Orders placed through this Website are subject to confirmation and acceptance by SLAMIN TENNIS AND FITNESS. We will email you with confirmation of the receipt of Your Purchase Order, and then Acceptance by SLAMIN TENNIS AND FITNESS will be upon Your receipt of the email confirming the Lessons or Product. SLAMIN TENNIS AND FITNESS may reject Your Purchase Order, and refund any payment made by You.
4.4 The Purchase Order must be paid in full within seven days of entry into the Agreement. All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian Dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit provider. Therefore we are not able to take responsibility if the final amount charged to your card.
4.5 SLAMIN TENNIS AND FITNESS may vary prices. If SLAMIN TENNIS AND FITNESS requests payment for increased prices, You may cancel the order by giving notice to SLAMIN TENNIS AND FITNESS, which must be received within seven days of the announcement of the increase.
4.6 This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device which ensures that any data which you enter into a secure area of the site is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using the latest version of an SSL compliant browser (e.g. Internet Explorer, Firefox, Safari, Google Chrome). A padlock will appear to the left of the URL when the site is secure.
4.7 This Website uses cookies to allow the web server to recognise you as a unique user when you visit. These cookies are necessary for the proper functioning of certain data access features on the site, such as the online shopping component. Cookies allow programs running on the web server to keep track of your order data and any options you have specified. The use of cookies is restricted to allowing the web server to recognise you as the same visitor to the Website each time you interact with the data-driven features of the Website. Though cookies uniquely identify you to the web server, they do not personally identify you, therefore it is not possible for us to determine your name or email address from the cookies we place on your computer.
4.8 The cookies that are placed on your computer when you visit the Website are known as session cookies. These session cookies originate from our web server, and cannot be accessed by any web server other than ours. Session cookies are temporary cookies which are necessary for the proper functioning of the Website. They automatically expire approximately 20 minutes after you have ceased viewing pages on our Website, and therefore cannot be used to recognise you on subsequent visits to the Website.
4.9 SLAMIN TENNIS AND FITNESS does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept by Stripe Payment Systems for order verification and identification purposes only. While every endeavour is made to ensure every Website experience with us is a good one, in the event a credit card is used without the holder's authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.
4.10 SLAMIN TENNIS AND FITNESS reserves the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not resell the Products to a third party.
4.11 The Website is owned and operated by SLAMIN TENNIS AND FITNESS. This Agreement supersedes all prior agreements and may be revised by SLAMIN TENNIS AND FITNESS from time to time.
4.12 This Agreement must be read in conjunction with our Privacy Policy.
5. YOUR USE OF THE WEBSITE:
5.1 You agree that You will use the Website in accordance with these terms and conditions and that You will not use the Website for any unlawful purpose.
5.2 You will not violate or attempt to violate the security of the Website. You will not hack into the Website, SLAMIN TENNIS AND FITNESS ‘scomputer systems or the computer systems of other users of the Website. Hacking means unauthorised access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer system or website.
6. YOUR ACCEPTANCE OF THESE TERMS AND CHANGES TO THE TERMS:
6.1 You will be asked to accept this Agreement during the registration and purchase process by ticking "I agree with Slamin Tennis and Fitness' Terms & Conditions and Privacy Policy." By ticking "I agree with SLAMIN TENNIS AND FITNESS Terms & Conditions and Privacy Policy” you agree to the terms and conditions of this Agreement.
6.2 From time to time, this Agreement will be reviewed and may be revised. SLAMIN TENNIS AND FITNESS reserves the right to change this Agreement at any time. Any such changes will be posted on the Website (links on home page). Your subsequent transactions will be effected in accordance with the terms in place at the time of your most recent registration and acceptance of the SLAMIN TENNIS AND FITNESS terms and conditions.
7. MEDIA RELEASE:
7.1 You hereby grant permission to SLAMIN TENNIS AND FITNESS and it's representatives, to take and use photographs and/or digital images and/or video footage of You and/or Your child for use in media releases, media articles including newspapers, radio, television, printed publications and/or educational materials. This may also include electronic publications and communications such as SLAMIN TENNIS AND FITNESS social media and website.
7.2 You agree that Your or Your child's name and identity may be revealed in descriptive text or commentary in connection with the image(s). You authorise the use of these images without compensation to You. All negatives, prints, digital reproductions and shall be the property of SLAMIN TENNIS AND FITNESS
8. WEBSITE AVAILABILITY:
8.1 From time to time down-time, either scheduled or unscheduled, may occur. SLAMIN TENNIS AND FITNESS will work within reason to ensure this amount of down-time is limited.
8.2 SLAMIN TENNIS AND FITNESS will not be held liable for the consequences of any down-time.
9. INTELLECTUAL PROPERTY:
9.1 Reproduction of part or all of the contents in any form of the Website is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.
9.2 Unless otherwise noted, all materials on this Website are protected as the copyright, trade dress, trademarks and/or other intellectual properties owned by SLAMIN TENNIS AND FITNESS.
9.3 SLAMIN TENNIS AND FITNESS ‘s trade marks on this site represent some of the trade marks currently owned or controlled in Australia. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all worldwide proprietary ownership rights held by SLAMIN TENNIS AND FITNESS.
9.4 All rights not expressly granted are reserved.
9.5 This Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under SLAMIN TENNIS AND FITNESS ‘s direct control and RISE TENNIS accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not linked to this Website). You acknowledge that SLAMIN TENNIS AND FITNESS is entitled to require you to remove any link from another website to this Website which you install without obtaining SLAMIN TENNIS AND FITNESS’s prior written consent.
10. WARRANTIES:
10.1 You acknowledge that the Products require special maintenance. SLAMIN TENNIS AND FITNESS will not be liable for any damage caused by any failure by You to maintain the Product properly.
10.2 Please note that the colours of Products may vary slightly from those displayed by Your computer monitor.
10.3 Please note that the Trade Practices Act 1974 and similar State and Territory legislation in Australia may confer rights and remedies on you which cannot be excluded, restricted or modified ("Non-excludable Rights"). Notwithstanding any other term in this Agreement, SLAMIN TENNIS AND FITNESS does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.
11. LIMITATION OF LIABILITY/WEBSITE:
11.1 To the fullest extent permitted by law, SLAMIN TENNIS AND FITNESS ‘s liability for breach of any implied warranty, condition or undertaking which cannot be excluded is limited, at the option of SLAMIN TENNIS AND FITNESS, to:
a. in the case of services, the supply of the services again or the payment of the cost of having services supplied again; and
b. in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of such goods, the payment of the cost of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired.
11.2 SLAMIN TENNIS AND FITNESS ‘s exclusion of liability applies whether the claim is in contract, tort (including without limitation, negligence) or equity and even if Slamin Tennis and Fitness has been notified of the possibility of such loss or damage.
11.3 You agree that SLAMIN TENNIS AND FITNESS ‘s liability, if any, to You at law will be reduced by the extent, if any, to which You contributed to the loss.
12. FORCE MAJEURE:
12.1 SLAMIN TENNIS AND FITNESS will not be liable by reason of the failure in the performance of obligations under these terms and conditions by reason of strikes, riots, fire, explosions, acts of God, war, governmental action, or any other cause which is beyond SLAMIN TENNIS AND FITNESS ‘s reasonable control.
13.TERMINATION:
13.1 SLAMIN TENNIS AND FITNESS reserves the right to terminate this Agreement at any time.
13.2 Subject to clause 13.3, SLAMIN TENNIS AND FITNESS shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.
13.3 If the Lesson or Product has not been delivered to You prior to any termination of this Agreement by SLAMIN TENNIS AND FITNESS, SLAMIN TENNIS AND FITNESS will refund to You any payment You have made prior to the termination.
14. SLAMIN TENNIS AND FITNESS SUN PROTECTION POLICY:
14.1 SLAMIN TENNIS AND FITNESS ‘s Sun Protection Policy aims to ensure all participants, coaches and officials are protected from the harmful effects of the sun throughout the year, and that SLAMIN TENNIS AND FITNESS provides a sporting environment that supports sun safety awareness and practices.
14.2 SLAMIN TENNIS AND FITNESS is committed to the duty of care to provide a safe environment for everyone involved in SLAMIN TENNIS AND FITNESS activities. Providing a safe environment includes protecting people from the harmful effects of UV radiation.
14.3 Wherever possible, SLAMIN TENNIS AND FITNESS will use a combination of sun protection measures for all outdoor activities from September until the end of April and whenever UV levels reach 3 and above (use www.cancercouncil.com.au/sunsmart to view local UV levels) including, but not limited to, the following:
a. Scheduling of outdoor activities:
Schedule outdoor events and/or training times outside peak UV times of 10am–2pm which logistically feasible.
Consider all sun protection measures when planning outdoor events and/or training.
Investigate the feasibility of having evening training sessions, games and events, where logistically feasible.
b. Shade:
Hold training sessions and competitions at venues that provide adequate shade.
Encourage participants, coaches and officials to use the shade available, and encourage people to bring their own umbrellas and shade tents.
c. Hats:
Ensure that officials, coaches and participants are provided with or encouraged to wear sun-safe hats that protect the face, neck and ears.
Recommended sun-safe hats include legionnaire, board-brimmed and bucket hats.
Encourage those who do not bring hats to play in an area protected from the sun and enforce a ‘no hat, play in the shade’ rule for juniors.
d. Hydration:
Participants, coaches and officials will be provided regular opportunities for hydration and are encouraged to bring a water bottle to all SLAMIN TENNIS AND FITNESS activities. If a participant, coach or official does not have a water bottle, use of a water fountain will be encouraged regularly.
e. Clothing:
Ensure that officials, coaches and participants are provided with or encouraged to wear sun-safe clothing that covers as much skin as possible.
Incorporate clothing that is cool, loose fitting and made of densely woven fabric for UV protection.
f. Sunscreen:
Sunscreen is available that is at least SPF 30+, broad-spectrum and water-resistant for participants, coaches and officials.
Encourage sunscreen to be applied at least 20 minutes before going outdoors, and is reapplied every 2 hours when outdoors, or after perspiring.
g. Sunglasses:
Encourage coaches, officials and participants to wear close-fitting, wrap-around sunglasses that cover as much of the eye area as possible.
h. Role Modelling:
Encourage all officials and coaches to act as positive role models for younger participants in all aspects of sun safe behaviour including the use
of a combination of sun protection measures.
15. MISCELLANEOUS:
15.1 The application of the United Nations Convention on Contracts for the International Sale of Goods (known as the Vienna Sales Convention 1980) is excluded.
15.2 This Agreement is not subject to any terms or conditions proposed by You unless those terms or conditions are expressly accepted by SLAMIN TENNIS AND FITNESS in writing.
15.3 Failure of either party to enforce any right it has under these Terms will not be construed as a waiver of those rights, nor limitation upon the party's ability to subsequently exercise those rights.
15.4 The Agreement will be made on SLAMIN TENNIS AND FITNESS ‘s acceptance of Your offer and will be, and is, governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the Courts of Victoria, Australia in any dispute or any matter in any way related to, or connected with, this agreement or any transaction contemplated by this agreement.
15.5 Each party agrees not to object to the venue or to claim that the courts exercising jurisdiction in the state of Victoria, Australia are an inconvenient forum for any dispute or any matter in any way related to, or connected with, this Agreement or any transaction contemplated by this Agreement.
15.6 If any provision of the Agreement is held to be void, invalid or unenforceable, then the provision is severed to the minimum extent required, and the remaining provisions of the Agreement will remain in full force and effect.
15.7 SLAMIN TENNIS AND FITNESS may be notified by email at info@slamin.com.au or post to Po Box 4068, Doncaster Heights. Vic. 3108
16. DEFINITIONS:
• "Agreement" means the terms and conditions which may be amended from time to time.
• "Lessons or Products" means the lessons or product that is specified on the Purchase Order as the product You wish to purchase pursuant to the Agreement.
• "Purchase Order" means the online purchase order form to be completed by You in relation to Your purchase of the Lesson or Product.
• "Website" means internet website with the URL www.slamin.com.au and associated websites.
• "You" means the user of the Website (and "Your" has the corresponding meaning).
• "Booking Form" means the form relating to the registration of the Participant for a Term(s) as set out in the website.
• "Carer" means the person who is responsible for the Participant's welfare.
• "Coach" means the individual engaged by SLAMIN TENNIS AND FITNESS to coach. Whilst every effort will be taken to maintain the consistency of the Coaches during the term, SLAMIN TENNIS AND FITNESS retains the right to change the coaching staff where necessary.
• "Fees" means the value chargeable to attend lessons for a Term, as specified on the Booking Form.
• "Parent" means a parent or legal guardian of the Participant who will be responsible for the payment of the Fees and who is the contracting party to this agreement and who shall (if the Carer is not the Parent) be responsible for compliance with these Terms and Conditions.
• "Participant" means the person who is attending or who is booked in to a SLAMIN TENNIS AND FITNESS lesson. Their details are specified by themselves or the Parent/Carer on the Booking Form.
• "Activity" means any of the following with SLAMIN TENNIS AND FITNESS - group lessons, private lessons, camps, training/squad sessions, competitions, fixtures, match play, fitness sessions, rehabiliation or court hire.
• "Premises" means the location where the SLAMIN TENNIS AND FITNESS lessons take place.
• "Term" means the agreed dates on the Booking Form and as described under "Tennis Lessons - Book Today!" on the Website.
• "Terms & Conditions" means the terms and conditions set out in this document.

Slamin Tennis & Fitness – Important Information for restart
Slamin Tennis is back up and running! However, during this period of restrictions, things will look a little bit different to your regular coaching session. Here are a few of our policies and procedures in place to ensure a safe, cautious and appropriate return to tennis:

Group Sizes
· Despite government and Tennis Victoria allowing for 10 players per court, we are taking a cautious and responsible course of action.
· Slamin group lessons during this period will have a temporary maximum of 4 students per coach, sometimes in squad sessions drills will involved 6 players on a court, this WILL NOT HAPPEN! To ensure physical distancing of students, there will always be a maximum of (4) players per court.
· In the case of Red/Blue stage programs, we will have a maximum of 2 groups being run across opposite ends of the court to allow for maximum safe participation.
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Cost
· Slamin Tennis is committed to getting as many of our players back on court as possible. So we will be providing credits on all lessons missed during Covid 19 closure periods.
· Note: The last week of classes in Term 1 will be credit, as we closed as of Midday on Monday March 23rd. Term 2 was 11 weeks, Term 3 is 10 weeks, so some credits will be applied to Term 4 as well.
· Replacement classes due to absence or weather will be available to be booked via the ‘make up’ tab in our app, in 2 weeks time.
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Booking
· Players must book / enroll, on the stop enrollments will not be accepted.
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Classes
· All our regular programs will be offered, except Cardio Tennis.
· if you have enrolled and made payment your class is the same day, time, and venue. If there is a change we will notify you.
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Make-up Policy
· make up function is active in your customer portal.
· During this period, we ask that students commit to their classes through until the end of term on 28th June.
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Before Class Procedure
· If you are unwell DO NOT attend, use the 'notify absence' function for group lessons within the app.
· Each venue will have courts spaces split into zones. Each zone will have an entry/exit point which we will ask all players to use. This will minimise congregation of students around single entry points.
· Please familiarise yourself with your class court number and look for the correct entry to that court. Signs have been placed around the venues to help with this. We will also have a supervising coach to direct students.
· We ask that parents who are dropping off their children remain in their car and observe from there where possible. If you have a red/blue stage student(aged 4-6yrs), or accompanying a player with a disability, you may observe from behind the court while practising physical distancing.
· We ask that no parents enter the court space with their child and to stay clear of entry/exit points to ensure physical distancing.
· Anyone entering the court space or facility grounds must hand sanitise prior to entry. Hand sanitiser will be provided at all venues.
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Use of Clubhouse
· The clubhouses at each of our venues are strictly off limits and will be locked for your safety and that of club members.
· Entry to the clubhouse will only be for emergency student use of the toilet facilities.
· If toilet facilities are required, hand sanitation must occur upon entry and exit to these facilities. We have provided sanitation stations at all toilet facilities across our venues.
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In Class Procedure
· All staff have been briefed and trained on the hygiene and physical distancing measures we have in place.
· There is to be no sharing of equipment during lessons and where equipment is to be re-used, it will be sanitised prior to re-use.
· Physical distancing of 1.5m between students will be enforced by coaches over the course of a class.
· There is a zero hand to ball policy for students which staff have been trained in and all lesson plans will reflect this change. The coach will be the only person contacting the balls with their hands throughout the lesson.
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After Class Procedure?
· We ask that all students arriving for their class wait at their designated entry point until all students from the previous class have exited. Entry and exit will be staggered like this to ensure no more than 10 students are on court at any one time.
· We ask that parents remain in their car and wait for students to return to them when picking them up. If you have a Red/Blue Stage student (aged 4-6yrs), or accompanying a player with a disability, you may wait outside the exit of their zone, however please observe physical distancing at all times.
· Anyone leaving the courts must hand sanitise after their lesson. Coaches will have sanitation bottles on court for students and there will be hand sanitiser at the club which you can also use.

Private or Semi Private Lesson Absence Replacement classes: In the event you will be absent from a private lessons please e-mail us at accounts@slamin.com.au
*** SMS cancellation is not accepted ***

Semi Private lessons:
If (1) player is unable to attend, and the other player is able to attend. The (1) who can attend is expected to attend, and there is NO replacement for the person who cannot attend. If BOTH players cannot attend, the session is cancelled, and BOTH players receive a semi private replacement class together at a mutually acceptable time.

Replacement class coach allocation for private or semi private lessons: We cannot guarantee any one particular coach for make up private or semi private lessons. We encourage players to committ to their allocated lesson day and time.

Admission into lessons at Doncaster Tennis Club requires mandatory QR code for entry:

1) All players (or the guardian) MUST bring a device with them to complete the QR code (prior) to entering the facility for all individuals entering the Club.
QR code can be found here:
QR Code is available at the front gate.

2) The Player (or the guardian) MUST show the coach the “Check-in successful” status, to be permitted into the coaching class.

3) The table number is your court number, your court number is displayed in your customer portal.

> View enrolments
> Current & future
> View details
> Court number

The QR code can be done from your car prior to entry, (eg waiting at school pick up) or at home before you come, simply take a screenshot or print out to show your coach to gain entry into the lesson.

This is a legal requirement under Doncaster Tennis Club’s Covid Safe plan to remaining operating in a Covid safe environment. Any players who are unable to produce a QR code “successful check-in” will not be permitted into the lessons until once can be provided.

Insufficient notice:
Monday to Friday lesson before midday - notice provided after 5pm the day before.

Monday to Friday 3pm onwards lessons - notice provided after 2:00pm

Saturday lessons notice provided after 7:00am on the day.

Coach Welfare Check: In the event you are late to your private or semi private lesson, your coach will use the customer portal to send you a reminder sms. This reminder sms is sent electronically, and a record of all sms' sent by coaches are recorded on the Thinksmart portal.

Slamin Comapny Mobile: (0403 129 648) is accessible Monday to Friday 6:00am to 2:00pm daily. Outside of these times, the administration team will not check it, until the next period in the above times.

Coronavirus Vaccine status:
All players 12 years plus MUST be double vaccinated to join in group lessons. Players will not be permitted to enrol unless their Vaccination certificate is supplied to the office. Cgildfren under 12 years of age are not eligible for a vaccine yet, and therefore are not applicable to this directive.

Players who are not fully vaccinated yet can only participate in a private or semi private lesson.

Coach Vaccination status:
All coaches at Slamin Tennis and Fitness are fully vaccinated.

The Coronavirus is an ongoing safety issue for all players, parents and spectators, we request players, guradians and patrons adhere to our Covid Safe requirements detailed below:

Coaches:

1) All coaches are full vaccinated, and those who are eligible have received their booster dose.

2) Coaches will take personal leave should they experiemnce any symptons and will test and isolate as per Government Directives.

3) In the event a coach calls in unwell, a replacement coach will be allocated so the lesson proceeds. In the event it is late notice, class may be combined, or a class cancelled. In the event of a class cancellation, players will be notified and a replacement class will be arranged.

Students & Customers:

1) Report absence and do not attend sessions is experience flu like symptoms, and self isolate. Additionally if you have been deemed as a close contact, you must self isolate and report absence, and do not attend sessions.

2) If experiencing Flu like symptoms, take a Covid 19 test, and again self isolate until results are received.

3) Upon recieving a positive test results, continue to self isolate, do not attend any sessions, and provide a negative result statement when cleared. Re-booking of sessions missed during your isolation period will be arranged for personally for you. (This additional service of arranging lesson son your behalf, is our way of thank you for putting the communities safety first, and small business).

Lockdown make up’s / credit’s:

Lockdown’s are becoming an ongoing moving part of the Global Pandemic and we can appreciate families want to know what the process will be should a Government lockdown be announced. Our policy / procedure is below, however this is a changing situation in which we will adapt as needed:

Slamin Tennis does not support virtual Tennis lessons (eg: Zoom), Slamin Tennis believe tennis classes should only be taken face to face for achieve learning outcomes. Hence make up lessons will be arranged as per the guidelines below:

Short lockdowns: In the event a short lockdown is announced up to 14 days, make up lessons will be automatically created on the same day, and time in the following school holidays.

Longer term lockdowns: In the event a lockdown is longer than 14 days, or a short lockdown is extended, and make up lessons become impractical, a credit will be applied to the following term’s account.

Make up lessons onsite at schools:
As schools are closed in school holiday's, make up lessons in school settings will be arranged in the school term on a different day of the week or and extended session. Alternative a school holiday clinic will be created and offered.

A common sense approach will always apply, as we are attempting to foresee the future, if replacement classes simply being impractical a credit will be applied to the following term.

PRIVACY POLICY:
Who we are
Our website address is: https://www.slamin.com.au.

What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Cookies
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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

BEFORE SCHOOL / AFTER SCHOOL CARE PROVIDER POLICY:
Any students enrolled in before school or after school care, will be required to follow the following procedure:

1. Parents / Guardians are to ensure the providers are aware their child will be collected from their care for their tennis lesson, and returned (f required).

2. Parents are to notify Slamin Tennis and the care providers if their child will be picked up from the tennis courts directly. If no notice is provided children will be returned to after school care.

3. Children will not be permitted to leave classes early for any reason, unless written notice has been provided by the parent or guardian, and advice on whose care their child is being released into.

4. Parents / guardians are to inform Slamin Tennis and Fitness ASAP IF their child is no longer in before school / after school care.

DCC Only:
1. Parents / Guardians are to ensure the provider is aware their child will be taking tennis lessons. The Care provider will bring tennis children to the tennis courts for the lessons.

2. Children will wait with the tennis coaches until the care providers return to collect children from tennis.