TERMS & CONDITIONS - PLEASE READ CAREFULLY*

The following terms and conditions includes information regarding cancellations, accounts, notifications and communications with Whittlesea Music.
• All students must re-enrol at the beginning of each year.
• Parents are advised to encourage students to practice their instruments daily to ensure steady progress towards personal growth. One of the aims of this music program is to form school ensembles, which will perform at school functions and represent the school to the wider community.
• Communication emails will be issued to all students for ongoing feedback shortly after the lesson finishes. Please check these emails as the tutors will include weekly practice requirements, and possible direct communication with you.
• For all new students a one off $10 fee will be charged for our welcome pack. This includes a Whittlesea Music tote bag, display folder and exercise book.
• Invoices will be emailed at the beginning of each term and are payable by the due date stated. Please note, lessons cannot continue the following term if invoices remain outstanding. Any accounts in arrears two weeks after the due date will be charged a $30.00 administration fee, any unpaid 7 days laterrish having lessons suspended. Payments can be made by credit card, EFTPOS, through payrix online link. Please note that there is a 0.33 cent surcharge on all online payrix payments. All invoices must be paid on or prior to invoice due date unless payment arrangement has been made. Amendments to term invoices will NOT be made after the invoice due date has passed.
• Students are automatically re-enrolled from term to term. To cancel tuition, an email stating this must be sent to whittleseamusic@bigpond.com
• Lesson books will be required. You will be notified which book(s) is/are required and the cost. Invoices will be generated for books purchased through us.

CANCELLED LESSONS/MAKEUP LESSONS
• In the absence of your child's regular instrumental teacher, we will endeavour to provide a replacement teacher for the lesson or a make-up lesson/credit will be arranged for you that will be deducted from the following term invoice.
• If a suitable teacher is not available and a make-up lesson isn’t possible, your account will be credited to your following terms invoice.
• For all onsite lessons that need to be changed to online remote learning due to unforeseen circumstances lessons will still remain at the same lesson prices while online remote lesson duration is required.

NOTIFICATIONS OF ABSENCE
• We require an email sent to whittleseamusic@bigpond.com by 5PM the previous day of the scheduled lesson, if a student is going to be absent from this lesson. Lessons will not be charged if appropriate notice is given. If we do not receive sufficient notice, the full amount of the lesson is 100% payable by you, the parent/guardian enrolling the student/s. Notice can be given by email only. Please assist us by notifying Whittlesea Music of any future lessons that may require cancellations for your child's lesson to ensure we are aware as we are an independant music school.

Please note: if there are insufficient ‘Shared’ enrolments to create a group, the enrolment will default to ‘Private 20 minute’ lesson.

Dear Parent/Guardian:

During the year, Whittlesea Music take photographs and film of students during our concerts and acheivements involving the students to share the school's positive vibe and updates. By which incidentally, some photographs may capture your child's participation, directly or indirectly.

These photos may be published through our website, social media pages, news bulletins, billboards, and ads.

With this, we seek for your consent in allowing us to publish photos which may involve your child to the said platforms.

Please provide us with your preferennce of consent.

Thank you