VELOCITY TENNIS COACHING TERMS & CONDITIONS
FEES AND PAYMENTS
A tax invoice is provided to the customer, usually a parent at the beginning of each Tennis Coaching Term. Tennis Coaching Terms run in conjunction with State School Terms.
• A $10 DOLLAR EARLY PAYMENT discount is provided if payment is received within the first 3 weeks from the term start date.
• A 5% MULTI LESSON discount is provided (after $10 discount) to the fees if a student attends more than one session per week
• A 5% FAMILY discount is provided (after the above discounts) if two (2) or more students from the same family attend coaching sessions
o NOTE discounts only apply if full payment is received prior to the first 3 weeks of the term

MISSED SESSIONS
• If a student has to miss a session, it is the responsibility of the parent and/or student to contact Gary Leech prior to the session commencing. Contact can be made by the following methods:
o business phone message to 9800 5862
o mobile phone message and/or sms to 0438 018 820
o Email velocitytennis@bigpond.com
Students can attend a make up session(s) as a credit in another class of similar standard with prior arrangements with Gary Leech. One (1) credit (for illness, sickness, school camp/production) per term is provided, unless a doctors certificate is provided for longer absenteeism.
• A credit per non attendance is provided for the following (only if prior notice is given to Gary)
o Illness/sickness
o School camp or school production
o Injury

NOTE: CREDITS for the above missed lesson reasons WILL NOT be applied to following term invoice. Credits must be used within the current term or the following term only.

Credits can be used in the following ways
o Attendance to additional sessions during the current or following term as a make-up session
o An organised private lesson with a nominated coach

• A credit per non attendance is provided for the following (only if prior notice is given to Gary)
o Wash out
o Heat out
o Coach away sick/injured
NOTE: CREDITS for the above missed lesson reason s WILL be applied to following term invoice.
CREDITS are NON TRANSFERRABLE to another family member

• Accumulated credits CANNOT be rolled over.
• Credits will not be given if payments are received after week six (6) of the term
• If a lesson is cut short due to weather conditions, additional extended time will be allocated during future sessions during the term
• If there are only 2 students in a group lesson, the lesson duration will be cut back to 30 minutes. Upon the introduction of a 3rd student into the group, the lesson duration will extend to 45min or 60min based on the lesson format.
WET /HOT WEATHER
• In the event of rain falling before lesson commences, Velocity Tennis Coaches will make all endeavors to notify students/parents via sms if lessons are to be cancelled. Contact Gary Leech on 0438 018 820 to inquire if lessons will be cancelled.
• If rain falls during a lesson, every endeavor will be made to finish the lesson, but only if safe to do so.
• Extreme Heat Policy - When temperatures reach 35 degrees, lessons will be cancelled