ENROLMENT TERMS & CONDITIONS
• Enrolments are term based. Once classes are booked and paid for, payments cannot be refunded or credited toward future terms.
• Any new enrolments require full payment at the time of enrolment
• All lessons/class registrations rollover automatically to the next term unless you have provided notice to opt out of your enrolment before the enrolment deadline.
• Payments will be processed automatically from your nominated account after the enrolment deadline
• Bookings are not secure until full payment has been received.
PRIVATE LESSON CANCELLATIONS & MAKE-UP POLICIES
• Anyone can attend your lesson in your place.
• In the event your coach is away, WCT can provide a substitute coach.
• Only 1 make-up lesson is allocated per term (not including rain) if notice is given 24hrs in advance
• Any cancellations made within 24hrs of the lesson time will not qualify for a make-up.
• Make-up lessons should be arranged through WCT or with your coach and can only be carried over one subsequent term.
• Make up lessons can be completed with any WCT coach if your coach is not available.
• Make-up lessons cannot be deducted from the following terms fees or credited towards other services.
• Make-up lessons cannot be used in place of an alternative regular booking.
• Shared lesson do not qualify for partial make-ups. Should any student attend, the lesson will be recognised as completed.
PRIVATE LESSON RAIN POLICIES
• Cancellations due to rain are at the discretion of WCT.
• Lessons can be completed indoors at the coaches discretion.
• If a lesson is not completed due to rain, a make up lesson will be issued.
• If the majority (50% or more) of a lesson is completed, a make up lesson will not be issued.
• Please contact WCT if in doubt of weather conditions.
JUNIOR SQUAD POLICIES
• WCT reserves the right to place kids in squads at our discretion.
• Squads are on regardless of weather and will be held indoor in the event of rain.
• Missed squads do not qualify for make ups or credits.