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Absolute Aquatics

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Terms & Conditions

Absolute Aquatics Terms & Conditions + Policies

By completing this registration I hereby consent for myself/my child to attend the above Learn to Swim program with Absolute Aquatics. I understand that the company and its officers, staff and agents shall not incur any responsibility or liability whatsoever for any accident or injury to the applicant or for any damage or loss of property of the applicant. I hereby authorise the company and it's officers, staff and agents to organise medical or hospital treatment as they see necessary at my expense.

MAKE-UP LESSON POLICY
1. Make-up lessons are NOT GUARANTEED and a maximum of 3 per block will only be given in the event of illness where a medical certificate has been supplied.
2. Notification of absence must be received via email a minimum of 2hrs before the scheduled class commences to be eligible for a make-up lesson.
3. Make-up lessons do not replace your normal class or reduce your next blocks fees.
4. Make-up lessons must be taken in the current block or they will be forfeited – they will not be carried over into next block of lessons.
5. It is in your child’s best interests that absences are restricted to instances of genuine illnesses.
6. Make-up lessons that are unattended will be forfeited.
CREDIT/REFUND POLICY:
1. Credits will only be given in extreme circumstances i.e. a major incident/illness, hospitalisation or broken limbs requiring an absence from the Learn to Swim program for a minimum period of three consecutive weeks.
2. Credits will not be granted for any other reason including absences due to holidays, religious reasons, general illness, or for absences for less than three weeks (Make-up lessons are offered as an alternative subject to above mentioned make-up lesson terms and conditions).
3. Credits are valid for a period of 12 months from date of issue.
SUPERVISION POLICY:
Absolute Aquatics endorses the Royal Life Saving Keep Watch Campaign.

Our Supervision Policy Is:
1. Class swimming only (no free swimming)
2. Inadequately supervised children will be removed from the venue
3. Learn to Swim students should not enter the class area without an instructor.
4. Children under 10 years must have a parent or adult in the facility at all times.

DIRECT DEBIT TERMS AND CONDITIONS:
1. Absolute Aquatics will not be responsible for any dishonour fees or bank charges incurred when a monthly billing payment is returned unprocessed, money is not available or incorrect information is provided at the time of debiting.
2. Direct debit is perpetual until cancelled. If you wish to terminate your swimming lessons you will need to provide a minimum of 30 days written notice.
3. Direct debit payments that reject will incur a fee. Two (2) unpaid rejects/dishonours may result in cancellation of your lessons. ALL outstanding monies must be paid before lessons can recommence. Customers are obliged to pay all debts.
4. Your monthly fee will be deducted on the 1st of every month (or next business day) with a pro-rata fee payable at time of joining.
GENERAL SWIM SCHOOL TERMS AND CONDITIONS:
1. Bookings are block/term based only, no casual lessons will be offered with the exception of adult beginner classes.
2. Payment options include upfront or direct debit. Payment of fees is required at time of booking. Lessons cannot be held or reserved without payment.
3. Family discounts apply to members of the immediate family residing at the same residential address.
4. Each student’s fees include 2 adult spectator entries relevant to the student’s lesson day and time.
5. Entry for lessons is permitted no more than 1 hour prior to lessons
6. Lessons will not run on public holidays & you have not been charged for lessons that fall on these days.
7. Instructors are subject to change without notice & based on availability and suitability to the program.
8. Please ensure that any special needs or learning disabilities are clearly stipulated on this form and that you also inform the instructor before the start of the lesson.
9. The instructor is not to be disrupted during class unless a child has an urgent medical issue that the instructor needs to know about. If you have any questions or concerns please direct them to the Swimming Supervisor.
10. Please vacate the lesson area as soon as possible after the completion of your child’s lesson. This will assist lessons to run on schedule without disruption.
11. Management reserves the right to cancel/reschedule classes due to low enrolments or any other reason that may impact the operation of the Swim School. Classes may also be cancelled due to thunderstorms, in this case customers will be advised by Absolute Aquatics and a suitable arrangement made to make up the missed lesson.
12. Misconduct or disruptive behaviour will not be tolerated.
13. Make-up lessons and/or credits are not offered to intensive learn to swim lessons.
14. AA endorses Royal Life Saving’s ‘Keep Watch @ Public Pools” program.
15. Children under the age of 10 years must be accompanied at all times within the centre by an adult.
16. Facility conditions of entry apply to all program participants and spectators.

Covid-19 Screen

COVID-19 Pre-screening questions

Customers must answer NO to all questions below to be allowed to join classes with Absolute Aquatics

Have you or anyone residing in your home, returned from overseas or interstate in the last 14 days and required to quarantine? (Yes/No)

Have you or anyone in your household had close contact with a person with confirmed or probable COVID-19 in the last 14 days? (Yes/No)

Have you or anyone in your household tested positive for the virus that causes COVID-19 in the last 14 days? (Yes/No)

Have you or anyone in your household been referred for COVID-19 testing (where results are pending)? (Yes/No)

Do you have any of the following or have any of the following in the last 72 hours?
Fever (high temperature), sweats or chills;
Shortness of breath
Flu like symptoms such as cough, sore throat, headaches and fatigue (tiredness)?

Medical Consent

If my child becomes ill or is injured while involved in a Absolute Aquatics activity, I consent for Coaches/Instructors to administer first aid and call an ambulance if necessary.

In the event of an accident or illness of my child when I am not present, and when contact with me is impracticable or impossible, I authorise Absolute Aquatics to arrange whatever medical treatment they consider necessary. I will pay all medical or dental expenses
incurred on behalf of my child relating to the accident or illness.

I consent to my child’s emergency medical contact being contacted by medical personnel in an emergency.

I have provided all information necessary for Absolute Aquatics to plan safe and reasonable health care support for my child. I have completed the Medical Information if my child needs health support whilst involved in an Absolute Aquatics activity due to a medical condition or health issue.

I take responsibility to update this information if the health status of my child changes.

I will ensure that my child will have medication for all medical conditions such as asthma at any swim lessons

CONSENT
I authorise any official from Absolute Aquatics in charge of any of the activities during Term 3, 2020, in the event of any injury or illness, to obtain on my behalf and at my expense, any medical assistance, treatment and transportation as deemed necessary.

INDEMNITY
Except where provided or required by law and such cannot be excluded, I agree that Absolute Aquatics and its respective teachers, coaches, Supervisors and agents are absolved from all liability however arising from injury or damage to me, however caused, arising whilst participating in lessons with Absolute Aquatics

I have read, understood and agree to the above terms. I warrant that all information provided is true and correct and hereby consent to the provision of the above health information for Absolute Aquatics records to be used in the event of injury, illness or emergency, if required.

It is the responsibility of the swimmer and/or parent/guardian to notify the club in writing of any change to the information provided on this form. Absolute Aquatics will assume the details remain as stated on this form for Term 3, 2020 for a 10-week period unless advised otherwise.
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