Please ensure you read and understand the Hills Dance Factory Fee Policy outlined below. We kindly ask that you respect this policy as this enables us to continue to provide you & your children with the best possible services. By enrolling at The Hills Dance Factory you are acknowledging that you agree to the following terms.
Please note our invoices are emailed out to all families so let us know if this is not suitable. All account enquiries should be addressed to our office manager Mark Koumantakis via email email@example.com
A non refundable annual enrolment fee of $15.00 per student or $25.00 per family is invoiced on your first months Dance Fees of each year to cover administration costs and intellectual property (copyright) fees for music.
DIRECT DEBIT – MONTHLY DANCE FEES ONLY
All dance fees are charged out over 11 equal monthly invoices (Feb – Dec). These monthly invoices can only be paid via direct debit.
An invoice outlining the monthly charge will be sent out via email on the 1st of each month, with the total amount of that invoice being direct debited from your account on the 8th of each month. Students who enrol after the beginning of a month will be provided with a pro rata invoice reflecting the number of classes attended during the first month with the direct debit occurring 7 days later.
No additional payments will be taken via direct debit other than the initial enrolment fee and monthly dance fees (unless otherwise authorised/instructed by the parent).
DIRECT DEBIT FEES/CHARGES –
Bank Account Payments - $0.00
Visa / Mastercard Payments – 1.98% (min $0.88)
Amex / Diners Payments – 4.4% (min $0.88)
Failed Payment Fee - $4.40 (automatically applied to the next payment)
Please note that the number of weeks in each month/term, will not alter the invoiced amount. Similarly any school or public holidays that fall within a particular month will not alter the invoiced amount. Only changes made to the number of weekly classes your child is enrolled in will alter the amount you are invoiced each month in line with the Studio Dance Fee Schedule.
Parents who can’t pay an invoice within the allocated timeframe should contact the studio to work out a suitable alternative.
Refunds are available in certain circumstances. Please contact Mark via email firstname.lastname@example.org to make a request for refund.
Please note a discounted rate is available if you have more than one child attending classes (when you have more than one child enrolled, the child who attends fewer classes weekly is the child who receives the discount rate). HDF Sibling & Referral discount rates are ONLY applicable provided that all monthly fees are paid in full on the 8th of each month or if other arrangements have been made.
Costume hire fees, exam fees, studio uniforms or other studio charges will NOT be invoiced as part of monthly direct debits. These charges will be invoiced separately with clear due payment dates to be made by parents.
Students with outstanding amounts on their account may be excluded from classes & private lessons until their fees have been brought up to date. No student will be permitted to dance in the end of year concert whilst they have outstanding fees. Costumes will not be handed out until they are paid in full.
Monthly dance fees can only be paid via Direct Debit. All other invoices can be paid via Internet banking direct deposit, cheque, cash or EFTPOS (at the studio front desk). Fees paid at the studio front desk need to be made to a HDF staff member with a receipt being issued recording the payment. Please do not leave cash at an unattended counter.
All cheques should be made out to “The Hills Dance Factory”. Our direct deposit account details are included on each
invoice as well as below -
Account Name – The Hills Dance Factory
BSB # - 06 2401
Acc # - 1024 6303
***Please include your Family Name or Invoice # in the comments field of the transaction. A receipt for payments made online will be issued only on request.
It is the parent’s responsibility to keep our records up to date by informing us in writing of personal contact detail changes or changes to classes. If you decide to leave the studio, please let us know in writing with 2 weeks notice. This will allow us to update all records.